Communications Coordinator

About the role

Indian Preference Act: Preference in hiring is given to qualified Native Americans in accordance with the Indian Preference Act (Title 25, US Code, Section 472 and 473). Applicants claiming Indian Preference must submit verification of Indian heritage certified by tribe of affiliation.

The Communications Coordinator will work closely with all departments in the organization to bolster communications efforts. The Communications Coordinator, under the guidance of the Communications Manager, will lead Native American Health Center’s (NAHC) social media presence and develop print and multi-media materials for NAHC to deliver effective campaigns, drive membership, and build brand awareness and trust. The Native American Health Center is an accredited institution and adheres to the standards of excellence set forth by the Accreditation Association of Ambulatory Health Care (AAAHC) and the Commission of Dental Accreditation (CODA). Candidates may be requested to provide a portfolio or examples of previous work. Additionally, applicants may be required to complete a task or short exam designed to demonstrate their relevant skill set.

Responsibilities

• Support the development, implementation and facilitation of NAHC Communication Strategies
• Ensure consistency in brand image and voice across all of NAHC’s internal and external communications
• Maintain NAHC’s social media presence and compile analytic reports, recommending and implementing new engagement and growth strategies as needed
• Support website updates and maintain website event calendar
• Respond to internal and external communications requests while managing competing deadlines
• Responsible for disseminating inter-agency and community-focused communications
• Actively participate in staff meetings, workshops, and trainings; as well as coordinate activities with collaborating agencies
• Oversee media inventory and equipment checkouts and returns
• Support the planning and implementation of special events and fundraisers
• Maintain and develop relationships with external vendors to order print and other marketing materials
• Manage NAHC Media Interns, as needed
• Serve as NAHC photographer and videographer for events and communication projects
• Support video production through script development, filming, and video editing
• Write compelling content for: Social media platforms, including Instagram, Facebook, and TikTok; NAHC’s website; External press releases; Internal announcements; Print materials, including brochures, rack cards, and flyers
• Develop and design high-quality and on-brand graphics and layouts for communication materials
• Employee Safety: Safely performs all duties; follows required protective protocols to ensure personal safety as well the safety of others. Must maintain compliance with ergonomic safety standards; be mindful of posture and regularly practice ergonomic stretches.
• Quality Improvement: Actively participate in internal quality improvement teams and work with members proactively to drive quality improvement initiatives in accordance with the mission and strategic goals of the organization, federal and state laws and regulations, and accreditation standards, when assigned.
• HIPAA: Keep all protected health information (PHI) confidential and abide by HIPAA policies for the release and disclosure of any PHI. Will report unauthorized use of disclosure of PHI immediately, to supervisor or HIPAA security officer.
• Work well under pressure, meet multiple and often competing deadlines. At all times demonstrate cooperative behavior with supervisors, subordinates, colleagues, clients and the community.
• Other duties as assigned by Supervisor.