Communications Account Manager

Key Responsibilities

• Serve as Blueprint's primary point of contact for assigned client initiatives
• Build trusted relationships with client stakeholders through responsive communication and exceptional service
• Lead recurring client meetings and coordinate follow-up actions
• Ensure all client deliverables are completed accurately, on schedule, and within contract requirements
• Proactively identify communications opportunities and recommend strategic solutions
• Develop media strategies that increase visibility and positive public awareness
• Research, develop, and pitch compelling news stories to local, regional, and national media
• Draft news releases, media advisories, talking points, key messages, and media statements
• Coordinate media interviews, press events, and reporter requests
• Cultivate and maintain relationships with journalists, editors, and media outlets
• Maintain relationships with journalists, editors, and media outlets
• Monitor earned media coverage and prepare regular media reports and analysis
• Create engaging communications that support organizational goals
• Research, write, edit, and proofread newsletters, blogs, website copy, executive messaging, presentations, speeches, and other communications materials
• Collaborate with internal subject matter experts to ensure messaging is accurate and compelling
• Perform thorough fact checking and quality assurance prior to publication
• Respond quickly to emerging issues requiring communications support
• Aid in developing crisis communication plans, messaging, media statements, FAQs, and executive talking points
• Monitor media coverage throughout active news cycles and provide leadership with timely updates
• Coordinate communications support before, during, and following crisis events
• Exercise sound judgment when handling sensitive or confidential information
• Identify opportunities to increase community awareness and audience engagement
• Recommend outreach strategies for underserved or untapped audiences
• Support communications campaigns promoting library programs, initiatives, and special events
• Assist in strengthening community partnerships through strategic communications
• Manage multiple communications projects simultaneously while meeting tight deadlines
• Track deliverables, priorities, and timelines across multiple assignments
• Coordinate with internal creative teams to ensure seamless project execution
• Maintain organized project documentation and status updates

Required Qualifications

• Must reside within 30 miles of the Nashville area
• Bachelor's degree in Communications, Public Relations, Journalism, Marketing, English, Public Affairs, or a related field
• 3-7 years of professional experience in public relations, communications, media relations, or strategic communications
• Exceptional writing, editing, and proofreading skills
• Experience developing media pitches, press releases, and executive communications
• Experience managing client relationships and multiple concurrent projects
• Strong understanding of traditional, digital, and social media landscapes
• Excellent organizational, interpersonal, and time management skills
• Ability to work independently with minimal supervision
• Ability to prioritize competing deadlines in a fast-paced environment
• Ability to travel locally occasionally for client meetings, media events, and special projects
• Ability to work outside normal business hours during crisis communications events when necessary

Preferred Qualifications

• Agency experience supporting multiple clients
• Experience working with government agencies, municipalities, nonprofits, educational institutions, or public sector organizations
• Crisis communications experience
• Experience using media monitoring platforms
• Experience preparing executive presentations and briefing materials
• Familiarity with AP Style