Communication Compliance Specialist - Indianapolis, IN

Review Existing Content

• Assess compliance with WCAG 2.1 Level AA standards.
• Work collaboratively with program areas to revise, rewrite, or redesign materials to meet accessibility requirements.
• Partner with web teams and agency program areas to ensure accessibility of HTML content, PDFs, and interactive elements.
• Utilize project tracking and accessibility checker tools to monitor progress and ensure timely completion of deliverables.

Support and Training

• Provide guidance, training, and best practice recommendations to staff involved in content creation and publishing.
• Conduct quality assurance reviews to confirm accessibility corrections have been implemented accurately.

Documentation and Reporting

• Prepare documentation and reports summarizing compliance improvements, outstanding issues, and recommendations for long-term accessibility practices.

Qualifications

• Required: Strong understanding of accessible digital communication principles, including document tagging, semantic structure, and screen reader compatibility.
• Required: Strong computer and skills, including Word, Adobe Acrobat and other platforms, as well as the ability to problem solve.
• Required: Excellent writing and editing skills, with the ability to create clear and plain language content.
• Required: Demonstrated ability to coordinate projects, manage multiple deadlines, and collaborate across teams.
• Required: Strong attention to detail.

PREFERRED QUALIFICATIONS

• PREFERRED: Proficiency with common accessibility tools (for example, Adobe Acrobat accessibility features, WAVE, Axe, or similar).
• PREFERRED: Experience working in government, public health, or regulated environments.
• PREFERRED: Familiarity with content management systems and web publishing workflows.
• PREFERRED: Experience evaluating and remediating content for WCAG 2.1 compliance.
• PREFERRED: Accessibility certification (such as CPACC or WAS) is a plus.