Commission Specialist

About the role

At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients. Note: This is a hybrid position (in-office 1 day every other week). As a Commission Specialist, you will be an integral member of our dynamic and growing Charlotte OR Raleigh Financial Services team.

Responsibilities

• Assume responsibility for reconciling and processing commissions for sales and rental real estate closings.
• Ensure accuracy and timely completion of all commission processing.
• Play a critical role in the company's day-to-day operations, interacting daily with agents and the Finance and Accounting teams.
• Issue commission payments to agents, while tracking referral payments and agent deductions.
• Process closed transactions using a real estate transaction system.
• Collaborate with the Product & Engineering Team to help us build a better real estate transaction system.
• Ensure all commission calculations are correct and compliant with policy.
• Partner with the Accounting team to research and respond to commission inquiries impacting the monthly financial statement close.
• Request stop payment on agent commission checks and process any corrections and adjustments.
• Provide support to agents in response to inquiries regarding commission payouts, deductions, and commission calculations.
• Be prompt in answering correspondence from the agents and sales managers.
• Process changes to agent commission splits and generate ad