Commercial Truck Center Manager

About the role

This is a working manager role responsible for leading daily operations while actively participating in shop and service activities. The Commercial Truck Center Manager oversees sales, service, team leadership, customer relationships, inventory management, safety compliance, and financial performance.

Key Responsibilities

• Leadership & Operations

• Lead and manage all daily operations of the commercial truck center
• Supervise service technicians, sales staff, warehouse personnel, and drivers
• Foster a culture of safety, accountability, teamwork, and customer service
• Schedule staff and manage workflow to maximize efficiency and productivity
• Step in to assist with hands-on work as needed to support team performance

• Hands-On / Working Manager Expectations

• Actively support shop operations during busy periods or staffing gaps
• Absorb and perform physically demanding tasks, including lifting and moving heavy truck tires
• Lead by example by maintaining a strong work ethic and positive attitude

• Customer & Sales Management

• Build and maintain strong relationships with commercial fleet customers
• Identify and develop new business opportunities in the local market
• Ensure outstanding customer service and timely resolution of concerns
• Support outside sales efforts and grow fleet accounts
• Maintain a competitive edge by monitoring pricing, margins, and profitability to meet company goals

• Financial & Inventory Oversight

• Manage inventory levels to ensure product availability
• Monitor expenses, labor efficiency, and financial performance
• Maintain accurate receiving, purchasing, and inventory control processes
• Review Key Performance Indicators (KPIs) and operational reports to drive improvements

• Safety & Compliance

• Ensure compliance with company policies, DOT regulations, and OSHA standards
• Maintain a clean, safe, and organized work environment
• Conduct regular safety meetings and training
• Oversee equipment maintenance and facility upkeep

Qualifications

• Previous management experience in commercial tires, trucking, automotive, or a related field preferred

• Strong leadership and team development skills

• Willingness to work in a hands-on, physically active role

• Ability to perform physically demanding tasks, including lifting heavy truck tires

• Excellent communication and customer relationship skills

• Strong organizational and problem-solving abilities

• Ability to manage multiple priorities in a fast-paced environment

• Proficiency with computer systems and operational reporting

• Valid driver’s license required; CDL is a plus

What We Offer

• Competitive salary based on experience

• Performance-based incentive opportunities

• Health, dental, and vision insurance

• 401(k) with company match

• Paid time off and holidays

• Employee discounts

• Career growth opportunities within a stable, family-oriented company

Why Graham Tire?

At Graham Tire, we value leaders who lead from the front. Our Commercial Truck Centers depend on managers who are engaged, hands-on, and committed to supporting their teams and customers alike.

Apply Today

Be part of a company with a 75-year tradition of service, integrity, and excellence.

Apply at: https://www.grahamtire.com