Commercial Truck Sales Manager

Summary

Sells new and/or used medium- and heavy-duty trucks in accordance with established profit and unit count objectives.

Essential Duties

• Sells medium- and heavy-duty trucks.
• Assists customers in selecting/ordering trucks by asking questions and listening carefully to their responses.
• Understands and complies with federal, state, and local regulations that affect the sale of new and used medium- and heavy-duty vehicles.
• Mets or exceeds objectives for new- and/or used-truck deliveries established by the dealership.
• Uses all reasonable methods of prospecting for new- and used-truck customers on a daily basis, either by telephone or by making calls to individuals and businesses outside the dealership.
• Prepares and turns in to the truck sales manager outside sales call reports, listing who was called, what units were quoted and units available for sale, if applicable.
• Provides follow-up and ongoing service to existing customers.
• Offers service to all walk-in and call-in customers on assigned floor days.
• Demonstrates new and used trucks to customer. (May include test drives).
• Closes new- and used-truck deals.
• Writes complete and accurate sales orders, secures deposits, and processes paperwork in accordance with established dealership policies.
• Prepares purchaser statements.
• Delivers new trucks, explaining new-truck warranty and service policies.
• Attends sales and training meetings.
• Studies truck and equipment specifications to improve knowledge of product performance and application continually.
• Appraises used trucks when necessary.
• Collections accurate and complete financial data on customers when necessary.
• Maintains professional appearance.
• Other tasks as assigned.

  Qualifications

  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  Education and/or Experience

  - High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. - One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience. - Associate's degree (A.A.) from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. - Bachelor's degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

  Language Skills

  - Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

  Mathematical Skills

  - Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs.

  Reasoning Ability

  - Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

  Certificates, Licenses, Registrations

  - State Sales License - Valid Driver's License