Commercial Training Manager – Hips, Orthopaedics, Americas

About the role

As Commercial Training Manager – Hips, Orthopaedics, Americas, you will play a critical role in shaping the performance of our commercial organization. This is a field-based role where you will equip, coach, and certify sales professionals to win in their territories and deliver sustainable growth.

Responsibilities

• Deliver classroom, virtual, and field-based training to new and tenured sales professionals, ensuring consistent capability development across the Hips portfolio.
• Coach sales professionals in the field through individual and small group ride days, workshops, and local training events to accelerate sales readiness and effectiveness.
• Certify sales teams on product knowledge, clinical and procedural pathways, competitive differentiation, and Smith+Nephew selling and planning skills.
• Manage and deliver learning programs through Learning Unlimited and Allego, applying adult learning principles and highly engaging facilitation techniques.
• Partner with Sales Leadership and HR to identify performance gaps and support targeted development and remediation plans.
• Act as a mentor and role model, fostering a culture of continuous learning, accountability, and high performance.
• Collaborate with Global Content Development, Marketing, and regional leaders to tailor global training content to local market needs.

Requirements

• Bachelor’s degree required; Master’s degree preferred.
• 5+ years of experience in Hip Arthroplasty within Smith+Nephew or the medical device industry, or 5+ years in a commercial learning or training role.
• Strong knowledge of orthopaedic products, clinical pathways, surgical procedures, and the competitive landscape.
• Proven expertise in adult learning theory, facilitation, and instructional design.
• Excellent communication and presentation skills with the ability to influence across all levels.
• Strong business and selling acumen, ideally with experience of the Smith+Nephew selling process.
• Ability to travel 25 to 50 percent.

Qualifications

• Must successfully complete the credentialing process and comply with the requirements of healthcare facilities supported.

Skills

• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Effective problem-solving and decision-making abilities.
• Strong organizational and time management skills.

Benefits

• 401(k) Matching Program
• 401(k) Plus Program
• Discounted Stock Purchase Plan
• Tuition Reimbursement
• Work-Life Balance: Flexible Personal and Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day
• Your Wellbeing: Medical, Dental, Vision, Health Savings Account with employer contribution, Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program
• Flexibility: Hybrid Work Model for most professional roles
• Training: Hands-on, team-customized, mentorship
• Extra Perks: Discounts on fitness clubs, travel, and more!

Pay

Competitive salary commensurate with experience.

Schedule

Hybrid work model for most professional roles.