Commercial Training Manager – Hips, Orthopaedics, Americas
About the role
As Commercial Training Manager – Hips, Orthopaedics, Americas, you will play a critical role in shaping the performance of our commercial organization. This is a field-based role where you will equip, coach, and certify sales professionals to win in their territories and deliver sustainable growth.
Responsibilities
- Deliver classroom, virtual, and field-based training to new and tenured sales professionals, ensuring consistent capability development across the Hips portfolio
- Coach sales professionals in the field through individual and small group ride days, workshops, and local training events to accelerate sales readiness and effectiveness
- Certify sales teams on product knowledge, clinical and procedural pathways, competitive differentiation, and Smith+Nephew selling and planning skills
- Manage and deliver learning programs through Learning Unlimited and Allego, applying adult learning principles and highly engaging facilitation techniques
- Partner with Sales Leadership and HR to identify performance gaps and support targeted development and remediation plans
- Act as a mentor and role model, fostering a culture of continuous learning, accountability, and high performance
- Collaborate with Global Content Development, Marketing, and regional leaders to tailor global training content to local market needs
Requirements
- Bachelor’s degree required; Master’s degree preferred
- 5+ years of experience in Hip Arthroplasty within Smith+Nephew or the medical device industry, or 5+ years in a commercial learning or training role
- Strong knowledge of orthopaedic products, clinical pathways, surgical procedures, and the competitive landscape
- Proven expertise in adult learning theory, facilitation, and instructional design
- Excellent communication and presentation skills with the ability to influence across all levels
- Strong business and selling acumen, ideally with experience of the Smith+Nephew selling process
- Ability to travel 25 to 50 percent
Qualifications
All field professionals who are required to gain entry into healthcare facilities to perform the basic remit of their role must successfully complete the credentialing process and comply with the requirements of those facilities they support, which can include adherence to any established vaccine protocols.
Skills
- Strong interpersonal and communication skills
- Ability to work independently and as part of a team
- Effective problem-solving and decision-making abilities
- Strong organizational and time management skills
Benefits
Smith+Nephew offers a comprehensive benefits package including:
- 401(k) Matching Program
- 401(k) Plus Program
- Discounted Stock Purchase Plan
- Tuition Reimbursement
- Work-Life Balance: Flexible Personal and Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day
- Your Wellbeing: Medical, Dental, Vision, Health Savings Account with employer contribution, Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program
- Flexibility: Hybrid Work Model for most professional roles
- Training: Hands-on, team-customized, mentorship
- Extra Perks: Discounts on fitness clubs, travel, and more!
Pay
Competitive salary commensurate with experience
Schedule
Hybrid work model for most professional roles
Company Culture
We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve. Inclusion and Belonging: Committed to welcoming, celebrating, and thriving on inclusion and belonging. Learn more about Employee Inclusion Groups on our website.
How to Apply
Join our Talent Community to stay connected and explore opportunities. Follow us on LinkedIn to see how we support and empower our employees and patients every day. Check us out on Glassdoor for a glimpse behind the scenes and a sneak peek into You. Unlimited., life, culture, and benefits at S+N.