Commercial Trailer Sales Manager

Ryder is reinventing how businesses access the trailers they need through Tapped Trailers, an asset-sharing platform that connects companies with excess trailer capacity to trusted businesses nearby. This role is a founding position on a small, fast-moving team within a large, stable organization—offering the energy of a startup with the resources of an established company.

About the role

As Commercial Trailer Sales Manager, you’ll drive customer on-boarding in launched and pilot markets, verify compliance (insurance/DOT), resolve platform or transaction issues, and maintain customer satisfaction through feedback sessions. You’ll also monitor trailer inventory and customer profiles for accuracy, and collaborate on strategic planning and executive presentations.

Responsibilities

• Partner with Sales and Marketing to drive new customer on-boarding in launched and pilot markets
• Visit and set up prospects on the Tapped Trailers platform
• Verify proper requirements are met (e.g., insurance, DOT compliance)
• Resolve customer complaints and issues related to the platform or transactions; propose solutions for DOT violations, accidents, breakdowns, etc.
• Maintain customer satisfaction around rental transactions in multiple markets by holding feedback sessions
• Monitor trailer inventory and customer profiles to ensure accuracy
• Work with the broader team on strategic planning and presentation of results to Ryder’s Executive Team
• Monitor and maintain yield pricing in target markets
• Perform other duties as assigned

Requirements

• Bachelor’s degree in Sales, Marketing, Transportation, or equivalent experience
• Two or more years of experience in Sales, Marketing, or Operations, with a proven track record of onboarding new customers
• Advanced-level knowledge of Ryder’s rental product line
• Trailer or equipment industry experience is a plus, though not required
• 10–20% travel, typically once per quarter for local sales blitzes

Pay

Base salary: $80,000/year, plus uncapped commission.

• Commission structure: 0.75% on revenue from existing accounts, 2.25% on revenue from new accounts
• Commission is capped at $80,000/year (~$6,666/month maximum)
• Commission is paid out monthly
• Realistic first-year commission for someone starting on an adopted book of business: approximately $1,000–$2,000/month

Benefits

Full-time positions include comprehensive health and welfare benefits:

• Medical, prescription, dental, and vision coverage
• Life insurance and disability insurance options
• Paid time off for vacation, illness, bereavement, family, and parental leave
• Tax-advantaged 401(k) retirement savings plan