Commercial Trailer Sales Manager

About the role

Ryder is reinventing how businesses access the trailers they need through Tapped Trailers, an asset-sharing platform that connects companies with excess trailer capacity to trusted businesses nearby. As a Commercial Trailer Sales Manager, you’ll be a founding voice in a small, close-knit team building this initiative within a company that offers the scale and resources to support it. This role combines the energy of a startup with the stability of an established organization, providing real ownership over your market and a compensation plan directly tied to your success.

Responsibilities

• Partner with the Sales and Marketing team to drive new customer onboarding in launched and pilot markets.
• Visit and set up prospects on the Tapped Trailers platform.
• Verify proper requirements are met (e.g., insurance/DOT).
• Resolve customer complaints and issues related to the platform or transactions, and propose solutions for DOT violations, accidents, breakdowns, etc.
• Maintain customer satisfaction around rental transactions in multiple markets by holding feedback sessions.
• Monitor trailer inventory and customer profiles to ensure accuracy.
• Work with the broader team on strategic planning and presentation of results to Ryder’s Executive Team.
• Monitor and maintain yield pricing in target markets.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree in Sales, Marketing, Transportation, or equivalent experience.
• Two (2) or more years of experience in Sales, Marketing, or Operations, with a proven track record of onboarding new customers.
• Trailer or equipment industry experience is a plus but not required.
• Advanced-level knowledge of Ryder’s rental product line.
• Willingness to travel 10-20%, typically about once a quarter for local sales blitzes.

Pay

Base salary: $80,000/year, plus uncapped commission.

• Commission structure: 0.75% on revenue from existing accounts, 2.25% on revenue from new accounts.
• Commission is capped at $80,000/year (~$6,666/month maximum).
• Commission is paid out monthly.
• Realistic first-year commission for someone starting on an adopted book of business is approximately $1,000–$2,000/month.

Benefits

For full-time positions, Ryder offers comprehensive health and welfare benefits, including:

• Medical, prescription, dental, and vision insurance.
• Life insurance and disability insurance options.
• Paid time off for vacation, illness, bereavement, family, and parental leave.
• A tax-advantaged 401(k) retirement savings plan.