Commercial Service Technician III

Key Responsibilities

• Troubleshooting, diagnosing, and repairing commercial HVAC equipment such as chillers, and/or ancillary supporting components such as pumps, cooling towers, etc., split systems, package units, and boilers.
• Leadership skills to train and mentor other technicians.
• Perform service on VFDs and various motor starters, pumps and motors.
• Be able to troubleshoot hydronic systems, including boiler systems, low pressure hydronic and steam.
• Have general working knowledge of York, Trane, and Carrier microprocessors.
• Ensures company property, vehicles, and tools are being used, maintained, and properly accounted for.
• Represents the company professionally, honestly, and ethically in all business matters and activities.
• Fulfills standard procedures and processes, ensures that the company vehicle is properly stocked, returns defective warranty parts to the branch, and orders/replenishes vehicle stock as needed.
• Performs similar/other duties as needed or assigned.
• Regular, reliable attendance.
• Health & Safety Roles And Responsibilities
• Reports any unsafe acts, conditions and hazards to direct supervisor/manager immediately.
• Reports any contravention of legislation or company policy, procedure or program to direct supervisor/manager immediately.
• Corrects substandard acts or conditions within area of control.
• Uses and maintains appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s).
• Operates devises or equipment as prescribed by company program(s) or procedure(s).
• Participates in any safety initiatives, teams, or committees.
• Reports all injuries or incidents as prescribed by company program(s) or procedure(s) immediately.
• Provides input on developing safety initiatives and plans to eliminate exposures that could cause accidents.
• Does not perform act that may endanger the safety or well-being of others.
• Does not engage in any pranks, contests, or rough boisterous behavior.
• Works in compliance with applicable legislative requirements.

Desired Skills And Qualifications

• High school diploma or GED with additional training and 10+ years’ experience in HVAC with technical training certification required.
• Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area EPA and safety certifications required.
• Skilled at servicing heating, air conditioning, and ventilation equipment as well as related accessories.
• Proficient mechanical aptitude and the ability to operate all necessary tools and equipment.
• Proficient and able to operate all necessary tools and equipment to perform various service projects.
• Proficient at reading wiring diagrams and troubleshooting problems with electrical, refrigerant and duct systems on HVAC equipment.
• Proficient and able to properly start up and balance airflow and to properly align belts and pulleys on all systems with little to no supervision.
• Proficient and able to install a basic duct fitting.
• Proficient at troubleshooting and repairing electronic air cleaners, refrigeration systems, hot water systems, steam boiler systems, humidifiers, and related equipment with little to no supervision.
• Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns.
• Effective and efficient time-management and organizational skills.
• Valid driver’s license with acceptable driving record.
• Able to work flexible hours and on-call shifts as needed.
• Able to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units.
• Able to continually climb, balance, stoop, kneel, crouch, and/or crawl.
• Able to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas.
• Able to safely climb 300lb load capacity rated ladders with a 30lb tool belt.
• Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception.
• Able to lift up to 75 pounds and ability to lift and carry items weighing up to 50 pounds.

Minimum Experience

• 3+ Years

Minimum Education

• High School Diploma/GED