Commercial Service Manager
Northwest Exterminating · Tucson, AZ · 1 wk ago
ManagementFull-time
Do you enjoy leading a team, solving problems in the field, and helping technicians succeed while delivering exceptional customer service? We're looking for a Commercial Service Manager who thrives on coaching others, managing field operations, and ensuring our commercial services are delivered safely, efficiently, and with exceptional quality. This is the perfect role for someone who enjoys leadership, staying organized, and making a direct impact on both customers and technicians. What You'll Be Doing Lead, coach, and support a team of Commercial Pest Control TechniciansOversee daily field operations across Commercial departmentEnsure high-quality service and customer satisfactionEvaluate customer needs and provide effective service solutionsResolve escalated customer concerns professionallyMaintain accurate service records and required reportsSupport technician training, development, and performanceEnsure technicians follow company safety and service standards Why This Role Rocks Lead a team that makes a real differenceVariety of field and management responsibilitiesOpportunity to mentor and develop techniciansEvery day brings new challenges and problem-solving opportunitiesBuild lasting relationships with customers and your team You're a Great Fit If You Have at least 2 years of technician experienceHold a valid state Certified Applicator LicenseHave strong communication, leadership, and problem-solving skillsCan manage daily field operationsAre comfortable using CRM systems, PestPac, and mobile toolsHave experience maintaining service vehicles and equipment Bonus Points Previous supervisory or management experienceExperience training or mentoring techniciansBilingual (English/Spanish)Additional industry certifications What's In It For You Competitive payCompany vehicleBenefits (health, dental, vision)PTO + holidaysLeadership development opportunitiesCareer growth within a growing company Schedule Monday-Friday (occasional weekends as needed) Ready to Apply? If you're ready to lead a great team, solve challenges, and make a lasting impact, we'd love to hear from you. Apply today! Job Type: Full-time Benefits 401(k)401(k) matchingDental insuranceFlexible spending accountHealth insuranceHealth savings accountLife insurancePaid time offVision insurance Experience Management: 1 year (Preferred)Pest Control Tech: 2 years (Required) License/Certification Pest Control License (Required) Work Location: In person Job Posted by ApplicantPro