Commercial Service Apprentice

About the role

At Everon, we truly believe that our people are the difference – for our organization, the customers we serve and the communities we protect. When you’re a part of Everon, you’ll have the opportunity to be a part of that difference every day. With more than 100 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit www.everonsolutions.com or follow us on LinkedIn.

The basic function is to assist with routine and emergency service calls. Troubleshoot, replace and/or repair malfunctioning or inoperative equipment while working under close supervision of a more senior technician or supervisor.

Responsibilities

• Learns/assists with routine and emergency service calls.
• Troubleshoot, replace and/or repair malfunctioning or inoperative equipment.
• Prepare accurate and timely documentation for work performed.
• Organizes and utilizes technical resources, information, material, and support to ensure efficient execution of assigned tasks.
• Completes and submits all required task-related activities, productivity, and other documentation in a timely manner.
• Assists with maintaining truck inventory to ensure proper response to customers’ needs.
• Adhere to company safety policies and procedures.
• Ensure a positive customer experience.
• Provide reliable, high quality customer support.
• Maintain a strong work ethic.
• Be detail-oriented.
• Perform other duties, as assigned.

Requirements

Minimum of High School/Vocational training. No prior skills required. Must have a valid driver’s license and be able to clear a drug screening. Ability to read and interpret blueprint, schematics, diagrams, policies, procedures, etc. as presented in English.

Must obtain and retain any specific product certifications and/or licenses that are required by national, state, and local codes.

Work Environment: Exposure to outside weather conditions, risk of electrical shock, and harsh work environments. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements: While performing the duties of this job, the employee is regularly required to: stand; walk; sit; twist; use hands to handle; reach with hands and arms; push; pull; climb or balance; stoop, kneel, crouch, or crawl; talk and hear. Use vision abilities including: close, distance, peripheral, depth, and color. Work in unusual and sometimes difficult positions/circumstances such as with ladders, scaffolding, high lift equipment, wires, ducts, crawl spaces, attics, above ceilings, etc. Lift, move, and hold up to approximately 50 lbs.