Commercial Sales Development Representative

About the role

The Commercial Sales Development Representative (C‑SDR) at Delinea is a full‑time, salaried position hybrid based at the Boston office (100 Summer Street). As an entry‑level role, it serves as a vital connection between the Sales and Marketing teams, focusing on generating and qualifying leads to create business opportunities. The Commercial SDR initiates communication with potential customers, understands their needs, and sets the stage for a successful sales process. Remote work or telecommuting is not available for this position.

Responsibilities

• Prospecting and Lead Generation: Proactively reach out to potential customers through phone (80%), email, and LinkedIn to identify and qualify new business opportunities.
• Lead Qualification: Process and qualify inbound leads to generate sales opportunities, ensuring alignment with Delinea's sales goals.
• Pipeline Development: Execute a minimum of 75+ outbound activities daily, including calls and emails, to build and maintain a strong pipeline of qualified leads.
• Research and Relationship Building: Conduct thorough research to gather account intelligence, identify key stakeholders, and build relationships with IT decision‑makers.
• Collaboration: Partner closely with the Sales team to develop and refine go‑to‑market strategies, ensuring a seamless handoff of qualified leads.
• Learning and Development: Continuously enhance your knowledge of Delinea’s product offerings and the cybersecurity industry through internal e‑learning platforms.
• Data Management: Keep accurate records of all sales activities in CRM tools (Salesforce) and Prospect Engagement systems (SalesLoft) to monitor progress and success.

Requirements

• Educational Background: Bachelor’s degree or equivalent practical experience.
• Communication Skills: Strong verbal and written communication skills with the ability to effectively engage with decision‑makers.
• Drive and Motivation: A strong desire to learn and grow in a sales role, with a goal‑oriented and data‑driven mindset.
• Technological Proficiency: Basic understanding of CRM systems, with a preference for familiarity with Salesforce or similar platforms.

Skills

• Industry Knowledge: Exposure to technology sales, customer service, or a related field through internships or work experience.
• Sales Techniques: Familiarity with sales approaches such as cold calling, personalized messaging, or pipeline management.
• Adaptability: An eagerness to quickly learn and apply new concepts, especially in a dynamic, technology‑driven environment.

Benefits

• Competitive salaries
• Meaningful bonus program
• Excellent benefits, including healthcare insurance, pension/retirement matching, comprehensive life insurance, employee assistance program, time off plans, and paid company holidays.
• Culture guided by core values: Spirited, Trust, Respect, Ownership, Nimble, Global.