Commercial Refrigeration Technician HVAC-R

About the role

We are seeking a highly motivated and detail-oriented Technician I to join our dynamic team. The Technician I will play a crucial role in ensuring the optimal functionality and cleanliness of our ice machines, providing exceptional service to our diverse clientele.

Responsibilities

• Install, maintain, and clean ice machines according to Easy Ice’s standard operating procedures
• Conduct routine inspections and execute scheduled maintenance tasks under supervision
• Assist in troubleshooting issues and reporting additional actions to enhance customer satisfaction
• Manage the pickup and delivery of ice, ensuring timely and efficient service for customers
• Accurately document all actions taken during service visits and maintain clear records of maintenance activities
• Ensure proper truck stock and vehicle cleanliness and organization standards
• Facilitate the processing of accurate payments and assist in the proper shutdown or removal of equipment when necessary
• Maintain a clean, organized, and safe work environment in the shop

Requirements

• High school diploma or GED
• Vocational/Technical Training preferred
• Experience in a customer service-oriented technical role or equivalent combination of education and experience
• Previous experience with ice machines or HVAC maintenance or similar equipment
• Basic understanding of mechanical systems and electrical components related to ice machines or similar equipment
• Familiarity with troubleshooting techniques and standard repair practices
• Strong communication skills to effectively interact with customers and team members
• Problem-solving abilities and a proactive approach to addressing issues
• Ability to manage time effectively and prioritize tasks

Qualifications

• Strong organizational skills and ability to maintain detailed records
• Attention to detail and ability to perform tasks accurately
• Proactive and self-motivated with a strong commitment to customer satisfaction
• Willingness to learn and adapt to new technologies and service protocols

Skills

• Excellent communication skills
• Strong problem-solving abilities
• Ability to work independently and as part of a team
• Organized and detail-oriented
• Physical stamina to stand for extended periods and lift up to 75 pounds

Benefits

• Competitive pay
• Company vehicle and cell phone
• Excellent medical/dental/vision/group life insurance
• 401(k) company match
• PTO and holiday pay
• Fitness membership reimbursement
• Hands-on experience promoting a growth-oriented culture
• Personal growth opportunities encouraging employees to think outside the box
• Challenging and meaningful work fostering learning and development
• Fun, fast-paced company culture and work environment
• Collaborative team environment supporting and mentoring each other

Pay

Competitive salary based on experience and qualifications.

Schedule

Flexible shifts to accommodate the needs of the business and the technician.