Commercial Real Estate Operations & Office Coordinator

Core Responsibilities

• Serve as the day-to-day operational anchor for the office, maintaining organization, visibility, and continuity across administrative and property operations.
• Serve as a front-line representative of River Shore Development and primary point of contact for tenants, vendors, etc; coordinate communication and help ensure issues are addressed promptly and professionally.
• Generate and manage internal work orders for proactive, preventative, and recurring maintenance activities.
• Track compliance requirements across the portfolio, including fire life safety inspections, elevator certifications, insurance verification, and other recurring obligations.
• Maintain accurate, organized records and documentation supporting property operations, tenant communications, vendor activities, and administrative systems.
• Conduct regular property inspections; document conditions; identify maintenance, safety, appearance, and operational issues; and initiate appropriate follow-up actions.
• Meet with tenants and vendors on-site as needed to address concerns, facilitate access, monitor work, and support property operations.
• Support property audits, capital projects, and operational initiatives as directed by leadership.
• Identify operational issues, incomplete projects, tenant concerns, and property needs requiring attention.
• Escalate issues to leadership with appropriate context, recommended actions, and identified next steps while maintaining ownership of assigned follow-up activities.
• Maintain visibility of open items and drive timely resolution through proactive communication and follow-up.
• Support leadership with special projects, process improvements, research, and portfolio-wide operational priorities.

Qualifications

• 3+ years of professional experience in fields such as office management, administrative coordination, operations, or other related.
• Exceptional organizational skills and attention to detail, with the ability to manage multiple competing priorities while exercising professionalism, discretion, and sound judgment.
• Proficiency in Microsoft Office Suite and other standard business productivity tools.
• Strong written and verbal communication skills, with the ability to communicate clearly, professionally, and proactively.
• Demonstrated ability to work independently, take ownership of responsibilities, and follow tasks through to completion.
• Commitment to maintaining confidentiality when handling sensitive tenant, vendor, financial, and company information.