Commercial Operation Lead

About the role

Pierre Fabre Pharmaceuticals Inc. is the U.S. pharmaceutical subsidiary of Pierre Fabre Laboratories Worldwide, a foundation-owned company with seven decades of impact. Our mission is to deliver breakthrough therapies in oncology and rare diseases to patient populations with high unmet needs and limited treatment options. Building on this legacy, innovation is our lifeblood and patient experience drives everything we do.

The Commercial Operations Lead will serve as a strategic and operational partner to the Head of Commercial, enhancing local operations, transferring best practices, and strengthening alignment between global and local teams. This role offers broad cross-functional exposure, enterprise perspective, and accelerated professional growth through close partnership with senior leadership.

Responsibilities

• Act as central orchestrator of Pierre Fabre Pharmaceuticals commercial organizational priorities, including leading the definition and tracking of launch KPIs, strategic planning, new hire onboarding, commercial organization culture, and senior leadership reporting.
• Coordinate commercial team alignment, execution, and performance tracking against strategic priorities, including regular reporting to the Pierre Fabre Pharmaceuticals Leadership Team and headquarters partners in France.
• Lead priority commercial activities and collaborate with the Leadership Team on cross-functional execution of key business initiatives, including coordination, execution, and tracking.
• Ensure visibility and tracking of critical initiatives and risks, reporting to the Head of Commercial and Commercial Leadership Team.
• Serve as a strategic thought partner and operational lead to the Head of Commercial, demonstrating exceptional learning agility and adaptability.
• Coordinate Commercial Leadership Team agenda, priorities, and follow-up, including monthly onsite meetings and weekly Round Robin sessions.
• Serve as the interface with headquarters on commercial operational topics, including monthly HQ/Pierre Fabre Pharmaceuticals cross-team governance meetings.
• Manage the commercial budget, including finance submissions, open POs, YTD actuals review, forecasting, and budget planning in alignment with commercial stakeholders.

Expected ways of working

• Leadership & Collaboration: Team player with self-awareness, emotional maturity, low ego, strong work ethic, and the courage to speak up and appropriately challenge the status quo, including the Head of Commercial; operate with high autonomy and ownership.
• Communication & Stakeholder Influence: Clear, concise, and structured communicator ensuring alignment that leads to efficient and successful operational execution; strong analytic acumen and ability to communicate complex concepts to non-experts verbally and in writing.
• Execution & Decision Support: Strong operational acumen to establish appropriate processes, deliver against commitments, balance efficiency with flexibility and quality, and demonstrate structured, fact-based decision support; proactively communicate, anticipate issues, and escalate early with clear recommendations.

Success criteria

• Smooth continuity of commercial function operations.
• Improved clarity and discipline in Commercial Leadership Team governance.
• Strong commercial and cross-functional alignment within Pierre Fabre Pharmaceuticals.
• Open-minded, innovative approach willing to challenge the status quo and champion new methods, including technology, to deliver superior outcomes.
• Effective tracking, execution, and delivery against key priorities.
• Demonstrated growth in enterprise leadership and strong, trusting, productive commercial and cross-functional relationships.
• Positive, productive culture with high levels of engagement across the commercial function.

Requirements

• 4–6 years of pharmaceutical experience, ideally in commercial roles.
• 2–3 years of demonstrated success in operational roles.
• Good understanding and experience of the commercialization process.
• Demonstrated experience driving operational improvements and process efficiency.
• Experience in rare or ultra-rare diseases is a plus.
• Ability to navigate ambiguity, adapt quickly, and operate independently.
• Excellent communication and relationship-building skills across cultures and organizational levels.
• Demonstrated ability to successfully influence without authority and build trusting, productive cross-functional relationships.

Work environment & location

• Preferred location: New Jersey; hybrid (two days per week in the Secaucus office). Open to remote candidates depending on experience and business needs.
• Up to 30% domestic travel required, with occasional international travel.
• If employee is remotely located, regular overnight travel to headquarters (Secaucus, NJ) will be required.

Compensation

Base salary range: $120,000 – $210,000. The actual offer will depend on experience, education, location, and other relevant qualifications. Eligible for Pierre Fabre bonus, commission, or incentive program in addition to base pay.

Benefits

• Medical, dental, and vision coverage.
• Voluntary benefits.
• 401(k) retirement plan with company match.
• Generous paid time off policy and paid company holidays.
• Paid parental leave.
• Employee discounts on company products.
• Professional development opportunities.
• Access to mental health and wellness programs.