Lead Operations

About the role

As part of The Freeman Company, Event & Exhibit Services designs and delivers unforgettable moments that create a bond between audiences and our clients. It’s just one reason why we’re the leader in live events. It is the responsibility of the Lead Operations to supervise and coordinate activities of production workers, while performing the same subordinate duties. Professionally interacts with customers, team members, and third-party vendor/partner representatives to provide the highest level of service excellence. This position will support our Event & Exhibit Services team. The position follows an in-person schedule working full-time in-office and/or show-site based out of Nashville, TN.

Responsibilities

• Interpret specifications, blueprints, and job orders to workers, and assigns duties.
• Establish or adjust work procedures to meet production schedules.
• Produce production schedules, labor budgets and estimates worker hours requirements for completion of job assignments.
• Perform duties while supervising the following duties: loading and unloading equipment, marking floor, setting up service area, meeting rooms, and offices, hanging drape and booth signs, setting up boneyard, etc.
• Supervise and dispatch all work performed.
• Perform activities of workers supervised.
• Ensure that all equipment is returned to warehouse and broken or damaged equipment is tagged for repair.
• Maintain consistently acceptable job cost.
• Plan daily production schedule.
• Assign standby labor as necessary.
• Maintain time and production records.
• Estimate, requisition, and inspect materials.
• Establish and maintain an orderly, efficient, and secure boneyard.
• Maintain communication with the Account Executive and the Service Desk, and advise of any problems that may affect their operation.
• Perform other duties as assigned.

Requirements

• High School Diploma or equivalent required.
• 3+ years of trade show, warehouse operations and/or related experience required.
• Understanding of office software applications including but not limited to email, Microsoft Word, Excel, TSS and Concierge Elite.
• Must have ability to complete online reports, printing, posting, running inquiries and data entry.
• Produce trade shows on the 1000 – 1500 booth level.

Schedule

Travel up to 25%. In-person schedule working full-time in-office and/or show-site based out of Nashville, TN.

Benefits

• Medical, Dental, Vision Insurance
• Tuition Reimbursement
• Paid Parental Leave
• Life, Accident and Disability
• Retirement with Company Match
• Paid Time Off