Commercial Operations Lead

About the Company

Jupiter Endovascular is redefining what's possible in cardiovascular treatment by revolutionizing catheter-based therapies with precision and control. The company has developed a transforming fixation technology that navigates flexibly through the vascular system, then locks into place to deliver treatment with surgical-like stability. Founded and headquartered in Menlo Park, California, Jupiter is led by a proven team of medical device entrepreneurs and backed by top-tier investors. The company is scaling up production, expanding its team, and preparing for commercial launch.

Position Overview

The Commercial Operations Lead will build and scale the operating foundation for Jupiter Endovascular's commercial organization as the company prepares for and enters commercialization. This is a high-impact, hands-on individual contributor role for a builder who can independently lead cross-functional initiatives, establish scalable commercial processes, and turn commercial data into clear actions and business decisions. The role will build the commercial operations function from the ground up, including systems, tools, reporting, processes, and operating rhythms needed to enable a growing sales organization. This is an in-office role.

Responsibilities

• Build and scale Jupiter's commercial operations foundation, including core systems, processes, reporting, governance, and operating rhythms needed to support commercial launch and future growth.
• Lead the implementation, configuration, and adoption of commercial CRM infrastructure, including account hierarchy, account targeting, pipeline stages, opportunity management, rep activity tracking, workflow design, data standards, reporting, and user adoption.
• Own CRM data quality, reporting accuracy, process discipline, and cross-functional visibility across commercial systems and workflows.
• Develop and maintain commercial dashboards, KPI frameworks, leadership reporting, and recurring performance-management tools to support sales leadership, commercial planning, forecasting, quarterly business reviews, and other leadership updates.
• Partner with commercial leadership to build and scale core sales operating processes, including market sizing, account segmentation and prioritization, territory alignment, demand forecasting, sales quota and performance tracking, incentive-plan development and administration.
• Support commercial readiness initiatives as priorities evolve, including reimbursement intelligence, claims, pricing and contracting support, order-to-cash processes, customer onboarding, distributor or channel reporting, and field-enablement processes.
• Conduct and synthesize competitive, market, customer, and commercial-performance intelligence to identify growth opportunities, market dynamics, targeting priorities, risks, and potential barriers to adoption.
• Serve as a trusted operational partner to commercial leadership by proactively identifying gaps, recommending practical solutions, and driving execution in a fast-paced, evolving environment.

Qualifications

• Bachelor's degree in Business, Finance, Operations, Marketing, Economics, Analytics, or a related field required.
• 5+ years of progressive experience in commercial operations, sales operations, revenue operations, business operations, or a similarly relevant function required.
• Experience supporting a medtech, medical-device, diagnostics, healthcare, life-sciences, or other regulated commercial organization.
• Experience with pricing, contracting, order-to-cash, channel operations, distributor management, commercial finance, or customer-onboarding processes.
• Demonstrated experience independently building, implementing, or improving commercial and sales operations processes, systems, or reporting infrastructure.
• Experience supporting sales incentive compensation design, administration, or performance measurement.
• Hands-on experience with CRM systems, including CRM implementation, workflow design, process optimization, reporting, data governance, user adoption, or business-process development.
• Experience developing sales dashboards, KPI frameworks, performance reporting, forecasting tools, and recurring commercial operating cadences.
• Strong understanding of sales operations disciplines, including account segmentation, territory planning, pipeline management, forecasting, CRM governance, field enablement, and sales performance measurement.
• Advanced Excel skills and experience using BI tools such as Power BI or Tableau, reporting, CRM, or data-visualization tools.
• Excellent communication, organizational, stakeholder-management, and problem-solving skills.
• Ability to thrive in a fast-paced, early-stage environment where processes, tools, infrastructure, and priorities are still being built.

Preferred Qualifications

• Experience supporting commercialization, product launch, new-market entry, or the buildout of a new or rapidly scaling commercial organization.
• Strong analytical capabilities with the ability to work with large or complex datasets, identify trends, and translate findings into actionable business recommendations.
• Familiarity with hospital-account structures and contract processes, provider systems, reimbursement dynamics, claims data, procedure-level data, or healthcare-market data.
• Familiarity with vascular, cardiovascular, interventional, or catheter-based therapies is a plus.

Benefits

• Competitive pay with performance incentives and equity opportunities.
• Comprehensive, top of the market medical, dental, and vision coverage focused on meaningful premium support and smart savings.
• Top tier 401(k) with a best-in-class plan design which includes strong employer contributions.
• Short and long-term disability, life insurance, commuter benefits, and wellness support.
• Healthy paid time off policy, company holidays, and an environment that encourages a healthy work-life balance.
• Daily company-provided lunches, Thursday socials, monthly potlucks, company events, and volunteer opportunities.

Pay

The starting base pay for this role is between $120,000–$140,000, with the actual base pay dependent upon factors such as training, transferable skills, work experience, business needs, and location. This role may also be eligible for equity, benefits, and 401(k) with matching.