Commercial Maintenance Contract Sales Representative

Job Summary

We are a full-service mechanical contractor providing customers in the commercial, residential, and industrial sectors with innovative, energy-efficient heating and air conditioning services, automation and controls, industrial piping, new construction design and installation, and maintenance and replacement services.

Essential Duties & Responsibilities

• Prepare service contracts proposals for cost amounts for existing commercial customers and new commercial construction.
• Contact customer and present proposal for customer approval.
• Enter contract data into set up form and give to coordinator for processing.
• Absorb assistance from commercial maintenance assistant when needed to resolve clerical issues.
• Assist commercial maintenance dispatcher to resolve customer issues and ensure that customer receives all services in their service agreement.
• Follow up on current and delinquent contract renewals with customers as needed.
• Oversee customer service maintenance contracts, records, and updates as needed.
• Be available to assist commercial maintenance staff, technicians, and dispatchers to maintain customer satisfaction for our maintenance contract customers.

Secondary Duties & Responsibilities

• Visit key job sites for new construction projects.
• Prepare status reports of new contract and/or renewals for Management as requested.
• Pursue new customer leads.
• Update construction plans, property manager’s reports, and various progress reports.
• Participate in BOMA functions and read trade journals to stay updated on commercial development with local businesses.
• Absorb assistance in collections on assigned accounts as needed.

Qualifications

• Minimum 5 years of experience negotiating HVAC commercial maintenance contracts.

Equal Opportunity Employer

We are an equal opportunity employer and provide a competitive salary and benefits package. We are committed to fostering a diverse and inclusive workplace and actively seek to recruit and retain a talented and skilled workforce.