Commercial Loan Officer

About the Role

Responsible for developing new loan business, cultivating deposit relationships (including treasury management services), servicing the existing loan portfolio, and collecting past-due loans.

Responsibilities

• Perform commercial lending, real estate lending, and business development duties:
  • Visit and counsel loan prospects and existing customers to assess loan needs, deposit accounts, financial capacity, growth plans, and earnings.
  • Obtain prospect referral information from current customers.
  • Prepare loan analyses to determine creditworthiness of prospects.
  • Prepare loan packages and present them to the Loan Committee.
  • Work with customers to establish mutually acceptable lending arrangements.
• Manage the existing loan portfolio:
  • Follow up with existing customers to assess satisfaction and identify additional needs.
  • Monitor current loans and credit lines for conformity with loan terms and detect slow payment trends or collateral deterioration.
  • Manage exceptions.
• Handle customer service and banking issues:
  • Assist customers directly with accounts, loans, or potential bank relationships.
  • Authorize checks for cashing.
  • Determine disposition of daily overdrafts.
• Maintain awareness of and involvement in community, civic, and professional activities.
• Participate in internal officer meetings regarding loan decisions, business development, advertising, community involvement, and daily operations.
• Perform collection duties on past-due accounts:
  • Identify problem loans.
  • Contact delinquent borrowers via telephone and/or letters.
  • Attempt to establish repayment schedules or rewrite original loans when applicable.
  • Pursue legal foreclosure, repossession, and sale of collateral when necessary.
  • Work with attorneys during liquidation procedures.
• Make credit decisions, oversee loan closing, funding, and servicing.
• Monitor new loans, past dues, NSFs, and exceptions.
• Verify proper documentation to protect the Bank’s interest on loans.
• Assist in the decision-making process for the Loan Committee.
• Ensure compliance with applicable laws, regulations, policies, and procedures.
• Resolve customer complaints and problems.

Requirements

• College degree in finance, accounting, or a related field.
• Minimum of five years’ experience in commercial and real estate lending.
• Ability to analyze loan requests and assess the financial capabilities of customers.
• Sufficient knowledge of credit analysis methods and techniques to perform complex credit and financial analyses.
• Knowledge of applicable federal and state banking laws and regulations.
• Strong organizational, analytical, and negotiation skills.
• Excellent computer skills.
• Self-motivated, with the ability to handle multiple tasks simultaneously and work in a stressful environment.
• Strong interpersonal, communication, and customer relations skills.

External Contacts

• Customers and prospective customers.
• Realtors, builders, and other lenders.
• Regulators, title companies, and appraisers regarding loan inquiries, solicitation, and related business.

Internal Contacts

• Regular contact with Senior Loan Officers (SLO), lending staff, and other branch personnel.
• Occasional contact with the Board of Directors.