Commercial Lines Support Specialist I

Who are we?
Western National Insurance Group is a private mutual insurance company with over 120 years of experience serving customers' property-and-casualty insurance needs in the Midwestern, Northwestern, and Southwestern United States. Known as “The Relationship Company®,” we define success as a measure of the relationships we’ve built over time. In everything that we do, we know that delivering a friendly and helpful interaction makes for a better experience for everyone involved. That’s the power of “nice”. At Western National, nice is something we work to bring to every person and organization with whom we partner and serve.

About the role

The individual in this role will have the opportunity to complete data entry of new business, renewals, and endorsements.

Responsibilities

• Keeps accurate and current records in designated systems that are accessible to others.
• Updates routine reports and understands information.
• Performs duties that are routine and clerical in nature.
• Manually rates all lines of coverage, including nonautomated and infrequent coverages, as needed.
• Setses relevant information and answers to key questions from defined sources.
• Gathers input and makes recommendations to solve problems of moderate complexity.
• Applies knowledge to help solve problems of relatively limited scope and complexity.
• Frequently contacts other internal departments and team members.
• Performs special projects and other duties as assigned.

Qualifications

• Good communication skills.
• Demonstrated eye for detail.
• Effective oral and written communication skills.
• High school diploma or equivalent.

Culture and Total Rewards

Caregiving for our employees is part of our relationship commitment. We value connectiveness, empowerment, and accountability, and we believe that our employees are our biggest asset.

• Ranked as the 41st largest private company by revenue in Minnesota (Minneapolis/St. Paul Business Journal).
• Earned accolades year-over-year as an employer of choice and garnered multiple awards for wellness in the workplace.
• Named a Top Workplace by the Star Tribune for the past four consecutive years.

Compensation Overview

The full hiring range for this role is $20.76 - $28.05, hourly. However, the base pay offered may vary depending on the job-related knowledge, skills, credentials, and experience of each candidate, as well as other factors such as the scope and location of the role. Candidates looking for compensation outside of the posted range are encouraged to apply and will be considered based on their individual qualifications and / or may be considered for other positions.

Total Rewards

• Medical insurance plan options and other standard employee benefits, including dental insurance, vision benefits, life insurance, disability insurance, and more!
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
• 401(k) Plan (participants are eligible for 100% matching on the first 6% of their contributions)
• Wellbeing Program, including onsite fitness studio
• Paid Time Off – including holiday, vacation, and volunteer
• 100% company-paid tuition reimbursement for approved job-relevant coursework and access to The Institutes (Risk and insurance education)
• Paid parental leave
• Bonus opportunities

Application Information

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Equal Opportunity Employer

We provide employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.