Commercial Lines Support

About the Role

The Commercial Lines Support Representative is responsible for assisting the Commercial lines department with administrative tasks.

Responsibilities

• Process incoming/outgoing mail
• Attaching documents
• Invoicing & billing
1. Policy Issuance
• Servicing customer needs
• Various other clerical tasks and projects as instructed

Core Competencies

• Ability to Analyze and Solve Problems: Skill in recognizing challenges, exploring options, and implementing effective solutions in a timely manner
• Attention to Detail: A strong focus on completing tasks and projects accurately and thoroughly
• Communication Skills: Capable of expressing ideas clearly in both verbal and written forms and engaging with various audiences
• Timely Task Completion: Ability to finish tasks and projects efficiently, managing resources and priorities effectively
• Team Collaboration: Willingness to work together with others, promoting teamwork and supporting shared goals
• Client Focus: Dedication to understanding and addressing the needs of clients and stakeholders to ensure their satisfaction
• Dependability: Acknowledgment of the importance of being present and punctual
• Creative Thinking: Openness to suggesting new ideas and methods to improve processes and outcomes
• Organizational Skills: Capability to prioritize tasks and manage multiple projects simultaneously
• Adaptability: Willingness to adjust to changing situations and priorities, showing resilience in a dynamic work environment

Qualifications

• High school diploma or equivalent
• Experience with Microsoft Excel, Word, PowerPoint, and Outlook preferred

Physical Requirements

• Ability to lift 25 pounds
• Repeated use of sight to read documents and computer screens
• Repeated use of hearing and speech to communicate on telephone and in person
• Repetitive hand movements, such as keyboarding, writing, 10-key
• Walking, bending, sitting, reaching, and stretching in all directions

Benefits

Higginbotham offers medical, dental, vision, prescription drug coverage, 401K, equity incentive plan, as well as multiple supplemental benefits for physical, emotional, and financial wellbeing. Employee Wellness Program and company-paid holidays, plus PTO, are also provided.