Client Support - Commercial Lines

About the role

The Mahoney Group, established in 1915, is a leading insurance agency with approximately 250 employees headquartered in Chandler, Arizona. We are currently seeking a Client Support professional to assist with new and renewal insurance business for Commercial Lines.

Responsibilities

• Provides administrative support services to Client Managers as it relates to client needs.
• Maintains and updates client files and records within the agency management system.
• Prepares and/or processes policy related material such as correspondence, certificates of insurance, binders, ID cards, etc.
• Prepares invoices and post payments.
• Pulls and prepares loss runs, claims status reports, policy download information, expirations reports, etc.
• Reviews and studies material to work towards obtaining insurance license.
• Performs additional duties as assigned or required.
• Attends and participates in internal meetings and completes required training.

Requirements

• High School Diploma or equivalent, required.
• 3 years of workers compensation claims experience with carrier, agency, or employer.
• Solid verbal and written communication skills.
• Excellent organizational skills and the ability to multitask.
• Strong computer operating skills and proficiency in Microsoft Office Suite.
• Ability to work, collaborate, and communicate with individuals at varying levels across the organization.
• Strong customer service skills.
• Responsive and self-motivated team player.
• Ability to work independently and in a fast-paced environment.

Qualifications

• High School Diploma or equivalent, required.
• 3 years of workers compensation claims experience with carrier, agency, or employer.

Skills

• Strong computer operating skills and proficiency in Microsoft Office Suite.
• Excellent organizational skills and the ability to multitask.
• Customer service skills.
• Ability to work independently and in a fast-paced environment.

Benefits

• Market-competitive compensation with a pathway for advancement.
• Opportunity to continuously learn and significantly advance your professional knowledge.
• Comprehensive total rewards package, including medical, dental, vision, health/flexible spending accounts, wellness, life, disability, paid holidays, Paid Time Off (PTO), Employee Stock Ownership Plan (ESOP), 401(k) Plan with company match, and a wide variety of voluntary benefits.

Pay

Market-competitive compensation with a pathway for advancement.

Schedule

Not specified.