Commercial Lines Service Specialist
About the role
A path for every ambition. At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day. We’re creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another’s success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them. Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here. Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage. Your ambition has a home here.
As a Commercial Lines Service Specialist, you will provide professional, courteous service to our clients and internal team. Provides support in obtaining, maintaining, expanding, and servicing commercial accounts.
Schedule
This is a fully onsite role, requiring five days per week in the office.
Responsibilities
- Respond promptly and professionally to the service needs of our clients
- Work closely with the team in providing exceptional service
- Assist team in following HUB process/procedures related to binders, certificates, endorsements, policy check and other related items while verifying accuracy
- Knowledge of carrier online systems for obtaining quotes, loss runs, billing information, policy documents, etc.
- Assist with premium bearing transactions, audits and premium reconciliation
- Maintain accurate, up-to-date client information in agency management system