Commercial Lines - Administrative Assistant II - III

About the role

The Commercial Lines Administration department is seeking an Administrative Assistant II – III to provide high-level administrative and operational support.

Responsibilities

• Manage calendars, travel logistics and expense reporting for leaders using expense management and scheduling tools
• Plan, coordinate and execute meetings, conferences and corporate events, including departmental meetings, vendor engagements and training sessions
• Cook up Commercial Lines recruiting logistics, including scheduling interviews, managing candidate communications and partnering with Human Resources
• Develop, format and review reports, dashboards, presentations and business communications for leadership using Excel, PowerPoint and reporting tools
• Support content development and recording of training materials, including virtual learning modules and onboarding resources
• Execute complex, non-routine administrative projects requiring critical thinking, problem-solving and adherence to tight deadlines
• Develop and maintain departmental allocations, including company condo scheduling, event tickets, recognition programs and parking/garage assignments
• Independently manage ad-hoc projects and operational initiatives to support departmental efficiency and continuous improvement
• Maintain on-site presence during core business hours to support leadership and cross-functional collaboration

Requirements

• Exceptional written and verbal communication skills, including professional business correspondence and stakeholder engagement
• Strong command of grammar, proofreading and document quality control, with high attention to detail and accuracy
• Demonstrated ability to handle confidential, sensitive and proprietary information with discretion and professionalism
• Proven ability to build and maintain cross-functional relationships with internal teams, leadership and external partners
• Advanced organizational, time management and project coordination skills in a fast-paced business environment
• Ability to work independently, manage competing priorities and meet deadlines with minimal supervision
• Strong multitasking and prioritization capabilities, managing multiple projects simultaneously
• Advanced proficiency in Microsoft Office (Excel, Word, PowerPoint), Microsoft Teams, SharePoint and collaboration/workflow tools
• Familiarity with CRM systems, document management platforms and enterprise business applications (preferred)

Qualifications

• Proven experience as an experienced administrator, preferably in financial services
• An associate’s degree or a minimum of three years prior experience in an administrative support role

Skills

• Microsoft Office Suite (Excel, Word, PowerPoint)
• Microsoft Teams
• SharePoint
• CRM systems
• Document management platforms
• Enterprise business applications (preferred)

Benefits

• Comprehensive health, dental and vision insurance
• Paid time off and holidays
• 401(k) retirement savings plan
• Flexible spending accounts
• Life and disability insurance
• Employee assistance program
• Professional development opportunities
• Discounts on products and services

Schedule

This is a full-time, non-exempt position based at our Headquarters in Fairfield, Ohio.

Pay

The pay range for this position is $22.00 - $28.00 per hour. Pay is determined based on the applicant’s education, experience, location, knowledge, skills and abilities. Eligible associates may also receive an annual cash bonus based on company and individual performance.