Commercial Lines Account Assistant - Entry Level
About the role
As a Commercial Lines Account Assistant/Customer Service Representative, you'll play an important role in supporting our Commercial Lines team. Responsibilities include processing policy changes, responding to client and carrier requests, maintaining accurate account information, assisting with billing, preparing certificates of insurance, and learning insurance rating systems and agency procedures.
Responsibilities
- Process policy changes
- Respond to client and carrier requests
- Maintain accurate account information
- Absorb billing
- Prepare certificates of insurance
- Learn insurance rating systems and agency procedures
- Assist Account Managers and Producers
- Maintain contact with clients to ensure they receive the best customer service
- Maintain communication with underwriters
- Market agency client to insurance companies
Requirements
- High School Diploma required
- Post-secondary degree preferred
- Strong organizational and time management skills
- Effective verbal and written communication skills
- Professional office and phone etiquette
Qualifications
- Must be willing to obtain property and casualty license at our cost
Skills
- Knowledge of insurance rating systems and agency procedures
- Ability to maintain accurate account information
- Excellent communication skills
- Organizational and time management skills
Benefits
- Competitive pay based on experience
- Excellent benefits and generous paid time off
- 401(k) with employer contributions
- Paid licensing and continuing education
- Ongoing training and mentorship
- Opportunities for long-term career growth
- Career growth opportunities
- Retirement plan
- Evenings off
- Hands on training
Pay
Annual Base Salary Based on Experience
Schedule
Mon-Fri Schedule
Location
816 Fifth St, Rapid City, SD, 57701, US
Company Information
We specialize in Commercial Property, Casualty, Auto, Home, Life, and Employee benefits. We believe that strong communities grow stronger individuals and businesses. We give generously of our time and resources to support our community. We are located in Rapid City, SD. The beautiful Black Hills of South Dakota are such a wonderful place to work and play.
Contact
If you want the chance to learn and grow around some very knowledgeable and caring people, check us out!
Phone: 605-342-3130