Commercial Lending Processor Supervisor

About the role

This individual will oversee the loan process, ensuring accuracy and timely commercial loan documentation.

Responsibilities

• Oversee all Commercial Lending Processors
• Develop and manage commercial lending procedures to ensure accuracy and timely commercial loan documentation
• Train, coach, and mentor direct reports to ensure they meet performance targets and quality standards
• Collaborate with other areas in the commercial lending process to resolve issues and improve the overall commercial lending processing operations
• Troubleshoot questions as brought forth by direct reports
• Aid in various tasks such as documenting and booking loans, ordering third party reports for loan transactions, and posting payments
• Process all loans assigned, including the most complex files
• Ensure all documentation is regulator compliant (i.e. Reg B, HMDA, Flood Certifications, etc.)
• Ensure all direct reports are up to date on compliance training
• Analyze, understand and interpret loan policy and apply to loan requests
• Ensure accurate, complete and timely loan data on processing system
• Ensure post-closing findings are addressed in a timely manner by direct reports
• Perform research needed to resolve client problems in a timely manner
• Serve as backup to other documentation specialists
• Undertake special projects and duties as assigned
• Acknowledge timecards and time off requests of all direct reports
• Perform annual performance evaluations for all direct reports
• Recruit, hire and train as needed new employees for area supervised
• Mentor and motivate direct reports to exceed monthly target goals

Qualifications

• Experience in commercial lending processing
• Strong organizational and communication skills
• Ability to manage multiple tasks and deadlines
• Knowledge of regulatory requirements (Reg B, HMDA, Flood Certifications, etc.)
• Proficiency in Microsoft Office Suite

Skills

• Excellent problem-solving and decision-making abilities
• Strong attention to detail
• Effective interpersonal and communication skills
• Ability to work independently and as part of a team

Benefits

• Paid Holidays
• Paid Time Off (Vacation, Sick and Personal Days)
• Medical, Dental and Vision Insurance
• 401(k) retirement program with matching funds
• Employer paid Group Term Life Insurance, Short Term and Long Term Disability Insurance
• Tuition Reimbursement Program

Pay

Compensation is commensurate with experience.

Schedule

The schedule is flexible and may vary based on business needs.