Commercial Kitchen Equipment Service Technician (Cold Side)

Why you’ll love it here!

• Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance
• 401k
• Community Service Day
• Spotlight Awards
• National Sales Excellence Awards
• CFPS Prep Certification Program

Position Summary

The Commercial Kitchen Equipment Service Technician reports to the Service Supervisor. Located in Northern VA - Manassas, VA, Woodbridge, VA, Springfield, VA, Alexandria VA, Fairfax, VA, Chantilly, VA. Full-Time Cold Side Technician.

Essential Functions & Responsibilities

• Equipment Service: Complete on-site repair and maintenance limited to: standard kitchen equipment and simple ice machines (no work performed on specialized equipment) on full on-call rotation
• Run intermediate troubleshooting and test tasks
• Survey safety devices and equipment on a regular basis
• Manage and retain proper equipment, parts inventory, and tools on service vehicle while keeping items in a safe condition for the respective level of service
• Independently work on customers' foodservice equipment
• Perform intermediate-level equipment and accessory installations
• Repair and Maintenance: Inspect food service equipment for the purpose of ensuring safety
• Identify necessary repairs and provides ongoing preventative maintenance
• Inventory Management: Manage and maintain proper equipment, parts inventory, and tools on the service vehicle. Maintain and take periodic inventory of parts, materials and components as directed.
• Communication: Provide timely and detailed service reports via assigned tablet. Reach out to Senior Service Techs for troubleshooting or assistance periodically. Use field automation systems (i.e., tablets, cell phones, etc.).
• Customer Interaction: Provide professional service and customer support during service calls and installations. Comprehend customer requirements, build positive relationships, and take appropriate actions.
• Safety and Compliance: Operate vehicles in a safe manner. Use appropriate personal protective equipment (PPE).
• Documentation: Read and interpret equipment manuals for required maintenance and service. Maintain and take periodic inventory of parts, materials, and components as directed.

Qualifications & Experience

• High School diploma or equivalent
• 1 – 2 years of experience in commercial installation and/or service and repair of foodservice equipment and kitchen/restaurant equipment, or equivalent military or practical experience
• Successful completion of an accredited Technical/Trade school preferred, with a minimum of one-year hands-on experience in commercial refrigeration
• Intermediate computer skills
• EPA certifications of Level 1 & 2 minimum; universal preferred
• Ability to work flexible shifts and to adapt to changing work schedules
• Ability to successfully pass a background check post offer acceptance

Physical Requirements

• Ability to lift 75 pounds
• Bend or twist body
• Use hands to handle, control or feel objects, tools or controls
• Stand for long periods of time
• Keep or regain their balance
• Kneel, stoop, crouch, or crawl