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Jobs · Information Technology · Pennsylvania

Commercial Insurance Program Manager

AIG · Philadelphia, PA · 2 days ago
Information Technology$120k/yrFull-time

About the role

Join us as a Program Manager to play your part in transforming the way we help customers manage risk. AIG Programs is an industry leader in the U.S., focusing on developing strategic solutions designed to make Program Administrators' lives easier.

Responsibilities

  • Develop and negotiate business plans for each assigned program, including plans for new business, renewal rate management, and expected retentions to position the division to achieve profit objectives.
  • Conduct additional file reviews as needed and participate in Underwriting Quality Reviews.
  • Position program growth in jurisdictions that are deemed rate adequate and manage to the technically correct price.
  • Coordinate and chair Stewardship meetings for assigned Programs.
  • Identify and market new products to round out existing portfolios and incrementally enhance the portfolio of products afforded to our clients.
  • Maintain current industry knowledge, market intelligence, and competitor analysis through regular communication with assigned Program Administrator(s) and participation in external conferences, trade shows, etc.
  • Ensure Program Administrator is meeting AIG's underwriting expectations and is aligned with program business plans through the execution and management of their underwriting authority including the participation in file reviews, UQR Audits, and Stewardship meetings.
  • Collaborate with Actuarial, Accounting, Claims, Operations, Program Development, Risk Management, and Underwriting as necessary.
  • Oversee the implementation of new business programs assigned to you, including coordination with Operations, IT, and other functional support areas.
  • Maintain current industry knowledge, market intelligence, and competitor analysis through regular communication with assigned Program Administrator(s) and participation in external conferences, trade shows, etc.
  • Develop and provide superior customer service and maintain strong working relationships with Program Administrator(s) to sustain portfolio profitability through regular on-site visits, conference calls, etc.

Requirements

  • 10+ Years of Commercial Underwriting Experience focused on Multi Line Package portfolio management.
  • Ability to manage by influence demonstrating strong communication, relationship management, organizational, and analytical skills.
  • Demonstrated proficiency on AIG policy rating/issuance platforms (i.e. Cover-All).
  • Working knowledge of ISO, Admitted and Non Admitted product execution.
  • Proven understanding of manuscript, admitted form language, and policy coverage analysis.
  • Demonstrated ability to understand and work with analytical tools, reports, and technology.
  • Ability to work in dynamic, rapidly changing environment, adapting to changing requirements and collaborating with a wide range of colleagues to quickly deliver solutions.
  • Highly motivated and results-oriented, proven creative problem solver.
  • Very strong verbal and written communication skills.
  • Travel – 30%

Qualifications

  • Strong understanding of industry changes and potential impact by r LOB through clearly articulated recommendations for actions during the account referral process.
  • Actively identifying training opportunities at the PA level to enhance their LOB knowledge and successfully guiding Program Administrators in their execution on risk selection, pricing, coverage terms and conditions in a manner that is aligned with authorities granted by AIG.
  • Understanding, managing, and minimizing AAL for each program.
  • Developing line of business expertise for assigned Program(s).
  • Identifying trends in the program profiles, communicating & implementing appropriate measures by LOB in order to protect the portfolio and AIG from adverse exposures.
  • Ensuring Program Administrator is meeting AIG’s underwriting expectations and is aligned with program business plans through the execution and management of their underwriting authority including the participation in file reviews, UQR Audits, and Stewardship meetings.

Skills

  • Strategic thinking and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Proficiency in AIG policy rating/issuance platforms.
  • Knowledge of ISO, Admitted and Non Admitted product execution.
  • Understanding of manuscript, admitted form language, and policy coverage analysis.
  • Ability to work in a dynamic, rapidly changing environment.

Benefits

At AIG, we offer a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing, and financial security—as well as your professional development. For positions based in Massachusetts, the base salary range is $120,000-$150,000 and the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. However, the final base salary offered to a candidate may be higher or lower than the range depending on the candidate’s specific work location and other potential factors. If your compensation expectations are above the posted range, we still encourage you to apply—your unique background matters to us. This position is also eligible for a bonus in accordance with the terms of the applicable incentive plan. In addition, we’re proud to offer a range of competitive benefits, a summary of which can be viewed here: US Benefits Overview.

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