Commercial Installation Specialist

About the role

HMTX Industries is a company dedicated to global design and innovation, serving diverse construction and renovation markets with top-quality flooring products.

Responsibilities

• Provide technical expertise and instruction on the installation of resilient flooring products across multiple platforms.
• Conduct installation training for internal teams, customers, and industry professionals.
• Troubleshoot and resolve complex product and installation issues.
• Support claims resolution by reviewing samples, determining root causes, and preparing written reports.
• Conduct product testing and assist with the evaluation of new products under development.
• Provide technical assistance to internal and external customers across North America via phone and on-site support.
• Work collaboratively with distributors, sales teams, and national accounts to deliver technical solutions.
• Draft, update, and enhance technical documentation, including installation guides and training materials.
• Inspect and assess large commercial job sites and submit findings to leadership.
• Participate in job-start meetings and high-profile installations to ensure proper procedures are followed.
• Maintain a clean, safe, and organized technical workspace.

Requirements

• Minimum 10 years of master-level resilient flooring installation experience.
• INSTALL certification or equivalent preferred.
• Strong knowledge of resilient flooring systems, installation methods, and materials.
• Ability to analyze installation issues, identify trends, and develop effective solutions.
• Excellent verbal, written, and reporting skills.
• Ability to work in dynamic environments and adapt to changing schedules.
• Willingness and ability to travel, including occasional nights, weekends, and extended stays.
• Ability to perform physical tasks associated with flooring installation, including bending and lifting.

Qualifications

• Familiarity with ASTM industry standards preferred.
• Proficiency in Microsoft Office Suite.
• Bachelor’s degree in Business, Logistics, or a related field preferred; equivalent industry experience considered.

Skills

• Technical expertise in resilient flooring installation.
• Strong problem-solving and troubleshooting abilities.
• Effective communication and reporting skills.
• Ability to work in dynamic and fast-paced environments.
• Physical stamina for flooring installation tasks.

Benefits

Competitive salary range of $100,000 to $110,000 annually, with potential for yearly bonus.

Pay

The salary range for this role is $100,000 to $110,000 per year.

Schedule

This role may require occasional nights, weekends, and extended stays.