Commercial Facilities Manager

Legacy Commercial Property is a rapidly growing, full-service commercial real estate company specializing in leasing, acquisitions, development, construction, and property management of retail centers. The company’s portfolio consists of 700+ retail properties and over 6 million square feet across 20+ states, supporting retail tenant partners and Highland Venture brands with expansion needs and site development.

About the role

The Commercial Field Facilities Manager / District Manager oversees the comprehensive management and operations of over 55 retail properties in IL, MO, KS, and OK. This role focuses on asset preservation, tenant relationship management, and operational excellence to maximize property performance and tenant satisfaction, including selective leasing responsibilities to maintain occupancy and drive revenue growth.

Responsibilities

• Establish and maintain positive tenant relationships to understand business and operational needs.
• Coordinate and manage all repairs, general maintenance, and capital improvements for each property.
• Manage third-party vendor relationships for maintenance, landscaping, snow removal, and other services.
• Oversee bid processes and vendor selection for recurring services, repairs, and capital improvements.
• Schedule and confirm required annual inspections and tests; respond to emergencies and municipality violations.
• Provide regular property condition reports and inspection documentation to the Regional Vice President.
• Manage property operating budgets and recommend capital expenditures (e.g., roof replacement, parking lot improvements, signage updates).
• Create comprehensive plans for occupied and vacant units regarding utilities, winterization, and marketability.
• Conduct move-in/move-out inspections and provide documentation to the corporate office.
• Act as the primary liaison for tenant concerns, requests, and operational issues.
• Manage lease administration, including rent collection and monitoring landlord lease rights.
• Serve as owner representative during tenant buildouts and coordinate with contractors.
• Provide post-occupancy support to ensure tenant success and retention.
• Develop positive relationships with civic leaders, first responders, building and health departments, and utility companies.
• Maintain detailed records and provide regular status updates through company systems.
• Participate in strategic leasing, from prospect identification through lease execution, including property tours, lease negotiations, and coordination with the construction team on tenant improvements and permits.
• Identify opportunities to enhance property income through tenant expansions, renewals, and leasing pipeline management.

Requirements

• Bachelor’s degree preferred.
• 3–5 years of commercial property management experience required; retail or mixed-use property experience preferred.
• Leasing or sales experience a plus.
• Knowledge of commercial lease terms and property operations.
• Strong understanding of building systems, maintenance, and repair processes.
• Excellent relationship management and communication skills.
• Proven ability to manage multiple properties and vendor relationships.
• Strong organizational skills and attention to detail.
• Proficiency with property management and CRM systems.
• Flexibility and problem-solving mindset.
• Knowledge of market research and basic negotiation principles.

Schedule

• Full-time position: Monday–Friday.
• Occasional evening/weekend work for emergencies.
• Daily travel to properties required; 50–70% overnight travel within territory.

Physical Requirements

• Field-based role with extensive property site visits.
• Ability to conduct property inspections and coordinate on-site activities.
• Ability to perform physical tasks as needed, such as moving furniture, signage, or equipment.

This job description outlines primary duties and requirements but is not exhaustive. Responsibilities may change with business needs.