Commercial Expeditor - Kermans

Coordinate and support the successful execution of commercial flooring projects from startup through installation completion and billing. Manage project documentation, material procurement, installer support, scheduling coordination, and project closeout while maintaining accurate records and ensuring high customer service.

Responsibilities

• Enter new projects into M3 and RFMS systems.
• Establish and maintain accurate project files and documentation.
• Submit purchasing requests for flooring materials, supplies, and accessories.
• Track purchase orders and vendor acknowledgments.
• Coordinate material deliveries with warehouse personnel and vendors.
• Collaborate with the Scheduling Department to coordinate installation activities.
• Communicate with Field Inspectors regarding site conditions and project readiness.
• Assist in identifying and resolving scheduling conflicts to minimize project delays.
• Serve as the primary point of contact for installers throughout project execution.
• Process installer work order tickets and supporting documentation.
• Review completed work orders for accuracy and completeness.
• Submit completed projects for billing in a timely manner.
• Assist the Accounting Department with billing questions and project-related documentation.
• Follow and enforce all safety policies and procedures.

Requirements

• Minimum of 2 years of clerical experience in project coordination, sales support, purchasing, scheduling, or a related field.
• Experience working with ERP, project management, or flooring industry software preferred.
• Previous work experience using Microsoft Office applications as a daily requirement.
• Ability to lift up to 10 pounds without restriction and on a regular basis.
• Ability to communicate in English both verbally and in writing for training and project updates and to independently handle external and internal requests.
• Math skills acquired through high school diploma or equivalent to manage order quantities and understand measurements, billing, and customer payments.

Physical Demands

• Ability to sit at computer monitor for long periods throughout the day.
• Must possess the ability to stand for long periods of time; to reach with hands and arms; to move among and between offices; to handle mail and documents; to sit, stoop, kneel and crouch; to lift and move up to 10 pounds; to see well enough to discern differences in quality of documents and files.

Work Environment

• General working conditions.
• May have to meet tight deadlines.
• Office environment.

Schedule

Monday to Friday office hours with options for a hybrid schedule between remote/work-at-home and our Fishers, IN location.

Benefits

• Health Insurance (Medical, Prescription, Dental, and Vision).
• Life Insurance.
• Disability Insurance.
• Paid Holidays and Time Off.
• 401(k) Plan with company matching.