Commercial Electrical Service Manager

About the role

LumaNation Electric is a premier electrical and controls contractor based in Prosper, Texas, seeking a Commercial Electrical Service Manager to lead commercial service operations and divisional growth. This full‑time position requires 40% travel and involves overseeing residential, commercial, government, or federal electrical & controls service projects. A valid Texas Journeyman Electrician License is mandatory.

Responsibilities

• Direct the daily dispatching, scheduling, and deployment of service technicians to optimize response times.
• Diagnose complex commercial electrical failures during the initial onboarding period to evaluate field workflow inefficiencies.
• Formulate accurate service quotes, time‑and‑material estimates, and standardized pricing metrics to protect financial margins.
• Maximize divisional profitability by auditing billable labor rates, truck inventory levels, and material controls.
• Cultivate long‑term client relationships to expand recurring service agreements and repeat commercial business.
• Review service division profit and loss statements to drive strategic, data‑backed operational adjustments.
• Instill a culture of strict accountability, high professionalism, and technical mastery across the entire field team.

Requirements

• Active and valid Texas Journeyman Electrician License.
• 8+ years of professional electrical experience, focused heavily on commercial installations and troubleshooting.
• Strong physical and technical ability to operate a service vehicle and execute field diagnostics during onboarding.
• Demonstrated capacity to stay calm under pressure and independently resolve fast‑moving operational emergencies.
• Prior experience providing quotes and proposals on service projects.

Qualifications

• Prior leadership or supervisory experience managing field crews or a service department cost center.
• High proficiency with digital service platforms, including dispatch coordination, estimating, and accounting software.
• Proven track record of managing inventory standards, controlling material shrinkage, and evaluating financial margins.
• Experience developing structured standard operating procedures to improve workforce productivity and client retention.

Pay

Competitive base salary ranging from $80,000 to $100,000+ per year, plus a performance‑based bonus and profit‑sharing program.

Benefits

• Comprehensive 401(k) retirement savings program with employer matching contribution.
• Reliable