Commercial Electrical Service Manager

About the role

LumaNation Electric is a premier electrical and controls contractor built on the values of trust, professionalism, and operational excellence, focusing on creating structured environments where motivated leaders can establish long-term careers and drive meaningful business impact. You will take ownership of a fast-growing commercial service division, stepping into a hybrid role that bridges high-level operational management and technical field leadership. This position gives you the autonomy to build scalable service systems, mentor technicians, and optimize profitability while direct rewards align with your division's success. You will have a profound impact on shaping the company's future while driving institutional structure and operational excellence. The role is based in Prosper, Texas (Hybrid with 40% travel required), full‑time, and covers residential, commercial, government, or federal electrical & controls service projects.

Responsibilities

• Direct the daily dispatching, scheduling, and deployment of service technicians to optimize response times.
• Diagnose complex commercial electrical failures during the initial onboarding period to evaluate field workflow inefficiencies.
• Formulate accurate service quotes, time-and-material estimates, and standardized pricing metrics to protect financial margins.
• Maximize divisional profitability by auditing billable labor rates, truck inventory levels, and material controls.
• Cultivate long-term client relationships to expand recurring service agreements and repeat commercial business.
• Review service division profit and loss statements to drive strategic, data-backed operational adjustments.
• Instill a culture of strict accountability, high professionalism, and technical mastery across your entire field team.

Requirements

• Active and valid Texas Journeyman Electrician License.
• 8+ years of professional electrical experience, focused heavily on commercial installations and troubleshooting.
• Strong physical and technical ability to operate a service vehicle and execute field diagnostics during onboarding.
• Demonstrated capacity to stay calm under pressure and independently resolve fast-moving operational emergencies.
• Prior experience providing quotes and proposals on service projects.

Qualifications

• Prior leadership or supervisory experience managing field crews or a service department cost center.
• High proficiency with digital service platforms, including dispatch coordination, estimating, and accounting software.
• Proven track record of managing inventory standards, controlling material shrinkage, and evaluating financial margins.
• Experience developing structured standard operating procedures to improve workforce productivity and client retention.

Benefits

• Competitive base salary paired with a performance bonus tied directly to service division net profitability.
• Generous profit-sharing program designed to reward disciplined cost management and sustainable growth.
• Comprehensive 401(k) retirement savings program backed by an supportive employer matching contribution.
• Reliable weekly pay cycle and consistent scheduling structure.
• Full medical insurance coverage and access to a Health Savings Account (HSA).
• Generous paid time off program covering accrued vacation days, personal sick leave, and paid holidays.
• Paid parental leave supporting both maternity and paternity needs for your family.
• Fully equipped company service vehicle, professional uniforms, and all