Commercial District Manager - Field Sales & Service (UT, CO, NM)

This role is remote but territory-based. Applicants must currently reside in Utah, Colorado, or New Mexico. Residence within 75 miles of a major airport hub in Denver, CO or Salt Lake City, UT is preferred, as this role requires frequent regional travel.

Responsibilities

• Implement corporate commercial strategies to grow equipment revenue, service revenue, and profitability.
• Review revenue, profitability, and CSR metrics; update technicians on a weekly basis.
• Move strategy to action and operationalize plans to motivate internal teams and external partners (Distributor Sales Reps).
• Build and lead a high-performing organization by hiring, retaining, and developing diverse talent.
• Model ethics and values, holding the team accountable while leading by example.
• Proactively develop and sustain customer relationships, resolving issues at the store level for major accounts.
• Perform field service management activities, including inspections of service crews and evaluating technician performance.
• Conduct face-to-face sales and service calls at end users, delivering presentations on Coats products and services.
• Travel up to 80% of the time within the assigned region, including overnight stays.
• Attend monthly, quarterly, and annual national and regional shows and marketing conferences as required.
• Monitor customer, market, and competitor activity; evaluate trends and competitive strategies.
• Collaborate with the internal product team on customer needs and feedback.
• Handle administrative functions for both service and sales.
• Optimize or develop channel strategies to grow offerings through distribution partners and Coats service technicians.
• Assume lead responsibilities in sales and service functions.
• Review district service metrics with technicians to identify continuous improvement opportunities.
• Understand and manage a profit and loss statement.

Requirements

• High proficiency in sales skills with a proven track record of achieving sales growth.
• Strong account management, relationship-building, time management, and organizational skills.
• Excellent presentation skills; energetic, self-starter with a strong work ethic.
• Ability to inspire others and interact credibly at all organizational levels.
• Adaptability to changing environments and effective prioritization of critical tasks.
• Demonstrated knowledge of on-site equipment installation and service; automotive aftermarket experience a plus.
• Bachelor’s degree with 3 to 5 years’ experience managing people in a related field, or equivalent combination of education and experience.
• 1 to 2 years’ experience managing in a shop or field environment, planning, scheduling, and coordinating customer activities.
• Ability to read, comprehend, and interpret technical instructions and publications.
• Strong organizational, communication, and analytical skills.
• Proficiency in using company software and monitoring parts/labor sales to achieve district goals.
• Excellent driving record and ability to travel extensively within the assigned territory.