Commercial Credit & Collections Specialist

Responsibilities

• Communicate with customers, sales staff, managers and officers in a professional manner through written and oral communications.
• Assess account aging for past dues and perform collections activities including negotiating payment schedules using discretionary judgment.
• Analyze account aging for changes in payment trends or other activities that may indicate additional credit risk and adjust account blocking status as needed.
• Evaluate credit hold status and release of orders using discretionary judgment.
• Perform dispute research including proofs of delivery, packing slips, payment remittances, etc as needed to resolve past due balances.
• Prepare correspondence on delinquent accounts requiring special handling.
• Manage overall credit risk of aging by monitoring account credit limits and submitting change recommendations to the Global Credit and Collection Manager.
• Escalate troubled accounts to Collection Supervisor.
• Perform multiple tasks at once and practice effective time management.
• Manage back-up tasks during absences of other department personnel.
• Act as a resource person to tax and bank auditors during reviews related credit and account issues.
• Perform special projects & additional tasks as needed.

Requirements

• High school diploma or equivalent required.
• Business or related degree preferred.
• 3-5 Years of high volume Business to Business or Commercial Credit experience.
• Excellent communication skills (both oral and written).
• Attention to detail and high level of accuracy.
• Must have working knowledge of Windows and Word / Intermediate to advanced Microsoft Excel skills required.
• Knowledge of SAP preferred.
• Very effective organizational & multi-tasking skills.
• Ability to prioritize job functions and demonstrate flexibility in performing essential functions.
• Ability to prioritize workload and meet deadlines.

Benefits

The perks of being a Bunzl team member don’t stop at being part of a great team or being valued as our #1 asset. We offer a full range of benefits to help our employees take care of themselves and their families today, tomorrow and for the future.

• Medical, Dental & Vision Benefits effective the 1st day of the month after 30 days.
• Paid Time Off - Vacation, Sick, Holidays and Personal Time.
• 401K with generous company match.

About the Role

MCR Safety, a Bunzl company, is seeking an Commercial Credit & Collections Specialist for their headquarters office in Collierville, TN.