Credit & Collections Specialist

Responsibilities

• Independently evaluates customer creditworthiness using financial data and credit reports and engages directly with customers to make delegated credit limit and terms decisions requiring discretion and judgment on financial risk.
• Leads customer-facing collection efforts by developing and executing collection strategies for assigned accounts, independently resolving complex or escalated delinquency issues to mitigate financial exposure and support cash flow objectives.
• Determines whether customer orders may be released, restricted, or placed on hold based on credit availability, accounts receivable status, and overall customer risk.
• Analyzes credit and collections data to identify trends and emerging risks and provides summary findings, and recommendations to leadership regarding customer credit exposure and risk.
• Advises internal stakeholders on customer credit attributes, transaction structures, and documentation that affect sales tax applicability, including the interpretation and support of resale and exemption certificates to promote accurate tax treatment and mitigate compliance and financial risk.

Requirements

• Bachelor’s Degree in Finance, Business Administration, or related discipline
• 3-5 years Experience in credit, collections, or accounts receivable management, with responsibility for evaluating customer credit risk, determining credit terms, and managing complex or escalated customer accounts
• 3-5 years direct customer‑facing experience negotiating credit terms, resolving disputes, and addressing delinquency or exposure issues with customers
• 2-4 years experience advising internal stakeholders on credit-related matters that impact financial risk, order release decisions, or sales‑related compliance considerations
• SAP knowledge is required
• Demonstrated ability to make sound credit decisions
• Strong organizational, analytical, problem-solving, verbal and written communication skills
• Proficiency with Microsoft Office products, particularly Excel and Outlook
• Experience with Billtrust, Trustlt and Sidetrade a plus
• Electronics/Manufacturing industry preferred

Benefits

The annual pay range for this position is $54,000 - $77,000, which consists of base salary (subject to performance), reflecting the hiring range for candidates. An individual’s offer may vary from this range as it may be impacted by additional factors, including but not limited to the candidate's hiring location, qualifications, experience, and market factors.

Crestron Electronics offers a competitive total compensation package including:

• Medical, Dental, Vision, Life Insurance, Short Term Disability
• 401K with company match
• Paid Time Off, Holidays
• On-site Amenities at NJ Headquarters & TX Facilities, Crestron Market Cafes, and Fitness Centers

Company Information

Credit and Collections Specialist

Credit & Collections Specialist

Crestron Electronics, Inc

At Crestron Electronics, Inc we build the technology that integrates technology. We are proud to be the largest and most recognized brand in automation and control solutions, and the premier technology partner for Fortune 500 businesses globally. Our products' are integrated into new high-tech commercial buildings to include some of the most exciting real estate throughout the world. Our clients include Google, Microsoft, Amazon, LinkedIn and many others. We are the leaders in the most exciting industry in the world! Our automation and control solutions for homes and buildings allow our clients to control entire environments with the push of a button, integrating systems such as Audio Visual, Lighting, Shading, Security, Building Management Systems and HVAC to provide greater comfort, convenience and security.

Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.