Commercial Contract Specialist

Every customer renewal, contract negotiation, and new deployment depends on information moving quickly and accurately across the business. At Wi-Tronix, the Commercial Contracts Specialist helps remove friction from the commercial process, ensuring deals move efficiently from proposal through renewal while protecting revenue and enabling growth. Wi-Tronix is the digital platform the rail industry turns to for real-time IoT data, AI-powered analytics, and intelligent video. Our technology supports critical infrastructure across North America, and as our business grows, we are investing in the people, processes, and systems that help us scale with consistency and confidence.

Responsibilities

• Coordinate contract activity from proposal through execution and renewal
• Partner with Business Development Managers and Customer Success Managers to accelerate deal velocity and remove process bottlenecks
• Maintain contract templates, playbooks, and standardized review processes
• Own contract records and key commercial data within Salesforce
• Leverage AI and automation tools to improve contract visibility and reduce manual effort
• Track renewal dates, notice periods, pricing escalations, and contractual obligations to help protect recurring revenue
• Identify recurring process challenges and implement scalable improvements

Requirements

• 3-5 years of experience in contract administration, sales operations, deal desk, commercial operations, or a similar role
• Working familiarity with commercial contracts and common legal terminology
• Experience with Salesforce or comparable CRM platforms
• Experience with contract lifecycle management tools such as DocuSign CLM, Ironclad, Conga, or similar platforms preferred
• Strong project coordination and stakeholder management skills
• Exceptional attention to detail and organizational discipline
• Strong written and verbal communication skills
• Experience supporting B2B technology, SaaS, or commercial organizations preferred
• Bachelor's degree or equivalent practical experience
• Bonus: CPCM, World Commerce & Contracting, PMP, or CAPM certification

Benefits

• Medical, dental, and vision with HSA contribution
• Employer-paid life, AD&D, and disability coverage
• Employee Assistance Program
• Telemedicine services
• Financial wellness resources
• Exposure across Sales, Customer Success, Finance, Operations, Product, and Legal
• Clear path toward Senior Commercial Contracts Specialist and Commercial Contracts Manager

Schedule

Hybrid in Bolingbrook, IL: Tuesday, Wednesday, and Thursday in office, with Monday and Friday worked remotely or on site as business needs require. Ability to operate effectively in a lean, fast-paced organization and adapt to evolving business priorities.

Pay

Anticipated base salary range: $85,000 to $116,000. Final compensation based on experience, qualifications, and location.