Commercial Card Implementation Product Specialist

About the role

Blend is seeking an Implementation Consultant to support North American financial institutions and partners on commercial payment and expense management solutions for a global leader in digital payments. The role involves training on the client’s commercial card products, VSCE platform, implementation process, and workflow tools; partnering with sales and clients to define setup requirements; performing program setup, data entry, validation, and documentation; coordinating file specifications, testing, communications, and walkthroughs; tracking implementations to completion, resolving or escalating issues, and supporting transition to Client Services. The position is based in Atlanta GA, Birmingham AL, or Charlotte NC (preferred) and is an approximately 6‑month consulting role with potential extension, requiring ability to work on Blend’s W2 without sponsorship.

Responsibilities

• Train with client's team to learn commercial card products, VSCE platform, implementation process, workflow tools, and required procedures.
• Partner with Commercial Card Sales and business clients through kickoff and ongoing meetings to define program setup requirements, required documentation, and implementation needs.
• Perform program setup, data entry, and validation within applicable commercial card applications, and document implementation progress and updates in client‑designated workflow tools.
• Validate that required documentation, authorizations, approvals, and implementation inputs are complete and accurate; follow up with Sales when information is incomplete or inaccurate.
• Coordinate file specifications, file testing, customer communications, and setup walkthroughs across the client’s partners and support teams.
• Track and drive implementations through completion, independently resolve or escalate implementation issues, and support a smooth transition to Client Services after implementation.

Qualifications

• High School Diploma or GED required.
• 2+ years of commercial card implementation, onboarding, or expense‑management platform experience.
• 3+ years of client‑facing experience in banking or financial services.
• Hands‑on experience with Visa Spend Clarity (VSCE) and knowledge of commercial card program setup and implementation processes.

Preferred Qualifications

• Knowledge of the TSYS TS2 processing platform.
• Proficiency in Microsoft Office, specifically Excel.
• Excellent written and verbal communication skills.

Benefits

• Health, Vision, Dental insurance
• 401K plan
• Life Insurance
• Employee Assistance Programs (EAP)
• PTO, commuter benefits, spending accounts
• Disability coverage
• Supportive team environment

Pay

The starting pay range for this role is $40‑45 per hour. Actual compensation within the range will be dependent on relevant experience, skills, certifications, training, and location.