Commercial Administration Specialist - Commercial Admin Total Bank

This position is 100% in-office at WesBanco’s Monroe St. location in Sylvania, OH.

About the role

Supports the job activities of Commercial Bankers. Performs various customer service roles related to administration and follow-up support for commercial loan and deposit relationships.

Responsibilities

• Practices the standards of the Mission, Vision and Pledge.
• Understands the various types of commercial loan products and services offered by the Bank.
• Maintains a working knowledge of the Bank's loan processing system and credit approval process.
• Assists in planning market-related events in support of lenders.
• Provides timely response to questions from customers and internal departments.
• Handles customer situations/problems in a professional and confidential manner.
• Assists in coordinating Commercial Banker’s schedule using Outlook calendar and direct customer contact.
• Attends weekly market sales meetings.
• Provides information to Commercial Bankers for weekly Market Sales Meetings.
• Facilitates supplies ordering.
• Enters information and uploads documents in workflow system, Capital Stream, or other computer software utilized by the department.
• Performs other duties as assigned.

Requirements

• High School Diploma or GED required; Associate's Degree in Business Administration preferred.
• Previous office-related experience preferred.
• Minimum of one year relevant banking experience preferred.
• Experience with commercial lending systems and loan documentation a plus.
• Ability to coordinate and/or manage multiple tasks in various stages.
• Good time management skills.
• Ability to work with others in a team environment and under occasional time constraints.
• Willingness to learn, understand, and promote Bank products and services.
• Ability to maintain confidentiality.
• Proficiency in Microsoft Office software; ability to learn commercial banking software.
• Banking is a highly regulated industry; you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules, and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner.

Skills

• Customer service skills that clearly differentiate us from competitors.
• Professional demeanor in appearance, interpersonal relations, work ethic, and attitude.
• Clear, concise, effective written and oral communication skills to express thoughts, ideas, and concepts to bank employees and customers.