Commercial Administration Specialist - Commercial Admin Total Bank

This position is 100% in-office at a designated WesBanco location in Cincinnati, OH.

About the role

Supports the job activities of Commercial Bankers. Performs various customer service roles related to administration and follow-up support for commercial loan and deposit relationships.

Responsibilities

• Practices the standards of the Mission, Vision, and Pledge.
• Understands the various types of commercial loan products and services offered by the Bank.
• Maintains a working knowledge of the Bank's loan processing system and credit approval process.
• Assists in planning market-related events in support of lenders.
• Provides timely response to questions from customers and internal departments.
• Handles customer situations/problems in a professional and confidential manner.
• Assists in coordinating Commercial Banker’s schedule using Outlook calendar and direct customer contact.
• Attends weekly market sales meetings.
• Provides information to Commercial Bankers for weekly Market Sales Meetings.
• Facilitates supplies ordering.
• Enters information and uploads documents in workflow system, Capital Stream, or other computer software utilized by the department.
• Adheres to all banking laws, rules, and regulations, and completes assigned compliance training in a timely manner.
• Performs other duties as assigned.

Requirements

• High School Diploma or GED required; Associate's Degree in Business Administration preferred.
• Minimum of one year of relevant banking experience preferred.
• Previous office-related experience preferred.
• Experience with commercial lending systems and loan documentation is a plus.
• Ability to coordinate and manage multiple tasks in various stages.
• Strong time management skills and ability to work under occasional time constraints.
• Ability to work in a team environment.
• Willingness to learn, understand, and promote Bank products and services.
• Ability to maintain confidentiality.
• Proficiency in Microsoft Office software; ability to learn commercial banking software.

Skills

• Customer service skills to provide a level of service that differentiates the Bank from competitors.
• Professional demeanor in appearance, interpersonal relations, work ethic, and attitude.
• Clear, concise, and effective written and oral communication skills.