Commercial Account Manager I

Minimum Experience

0 - 2 years

Minimum Education

Bachelor's Degree

About the role

The Commercial Account Manager I applies general knowledge to develop skills by carrying out structured Account Management assignments. Works within common practices and procedures to meet deadlines and achieve goals. Receives direction, instruction, and guidance from others.

Responsibilities

• Manage a small book of commercial accounts under supervision.
• Execute sales activities aligned to established account plans.
• Maintain accurate customer, opportunity, and pricing data in CRM systems.
• Respond to routine customer needs related to orders, pricing, and product availability.
• Support contract administration, renewals, and standard pricing updates.
• Cook up with internal teams (customer service, operations, finance) to fulfill orders.
• Track account performance and customer activity using standard reports.
• Aid in the preparation of quotes, proposals, and customer presentations.
• Identify basic upsell or cross-sell opportunities and escalate as appropriate.
• Build foundational skills in customer communication, negotiation, and analytics.

Requirements

None specified

Qualifications

None specified

Skills

General knowledge, ability to develop skills through structured assignments, ability to work within common practices and procedures, ability to meet deadlines and achieve goals, ability to receive direction, instruction, and guidance from others, ability to manage a small book of commercial accounts under supervision, ability to execute sales activities aligned to established account plans, ability to maintain accurate customer, opportunity, and pricing data in CRM systems, ability to respond to routine customer needs related to orders, pricing, and product availability, ability to support contract administration, renewals, and standard pricing updates, ability to coordinate with internal teams (customer service, operations, finance) to fulfill orders, ability to track account performance and customer activity using standard reports, ability to assist in the preparation of quotes, proposals, and customer presentations, ability to identify basic upsell or cross-sell opportunities and escalate as appropriate, ability to build foundational skills in customer communication, negotiation, and analytics.

Benefits

None specified

Pay

Not specified

Schedule

Not specified

Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts. Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email talentacquisition@serviceexperts.com