Command Center - Security Operator

Responsibilities

• Accept, review, and execute temporary and last-minute work orders from client to support effective scheduling and coverage.
• Monitor and respond to incoming calls, alarms, and operational communications.
• Serve as a liaison between field personnel, supervisors, and management.
• Accurately document routine and unusual events through reports and logs (accomplished via shift reports, pass-downs logs, incident reports, incident reports logs, or other established methods).
• Provide guidance to security personnel during routine and emergency situations.
• Maintain confidentiality of employee, client, and operational information.
• Handle (without delay) complaints and unusual/critical event information.
• Responsible for Portfolio-wide schedule build out and timekeeping operations, ensuring accurate clock-in/clock-out compliance and seamless alignment between client and Allied schedules.
• Places uniform orders for the portfolio in accordance with eligibility, sizing, and uniform requirements.
• Performs compliance code entry across the portfolio and issues completion certificates directly to employees.

Qualifications

• High School diploma or equivalent.
• Minimum one (1) year experience in scheduling or operations support.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.
• Excellent verbal and written communication skills.
• Ability to remain calm, professional, and solution-focused under pressure.
• Proficiency with Microsoft Office applications.
• High attention to detail with consistent documentation accuracy.

Benefits

• Health insurance and 401k plans for full-time positions.
• Ongoing paid training programs and career growth opportunities.
• Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more…

Pay & Schedule

• Pay Rate: $21.00 / hour.
• Located in Graniteville, South Carolina.
• Full Time.
• Rotating schedule for work days.
• Shift Times are 3PM -11PM.