Security Operation Center Operator

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

About the role

As a Security Operation Center Operator in Chandler, AZ, you will serve and safeguard clients in industries such as Aero/Defense and more. As a Dispatch Officer supporting an aerospace and defense location, you will coordinate communications, monitor activity, document incidents, and help direct response to security-related needs. Your visible presence, clear communication, and customer-focused service will help support a secure environment. This is a driving position that offers the opportunity to contribute through teamwork, integrity, and Allied Universal’s agile, reliable, and innovative approach.

Responsibilities

• Provide customer service to personnel, visitors, and vendors at an aerospace and defense location by carrying out site-specific procedures and security-related policies.
• Monitor communication systems, alarms, and incoming calls; dispatch appropriate personnel and resources in accordance with established protocols.
• Receive, document, prioritize, and relay information regarding incidents, alarms, access concerns, and emergency situations.
• Respond to critical situations in a calm, professional, problem-solving manner and coordinate communications with site contacts and emergency responders as directed.
• Maintain accurate dispatch logs, incident reports, and other required records while supporting security-related operations across the location.

Requirements

• At least 2 years of security-related experience.
• Valid driver’s license in the state where the job is located.
• Guard card/license is preferred.
• CPR/First Aid certification is preferred.
• Access control/badge experience is preferred.
• At least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• High school diploma or equivalent.
• Subject to a background investigation in accordance with all federal, state, and local laws.
• Subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• Valid driver’s license will be required for driving positions only.

Benefits

• Access to exclusive technology to view and claim additional shifts to earn more.
• Paid training and access to career growth opportunities.
• Retirement savings plan.
• Medical, dental, vision, basic life and AD&D, and disability insurance.
• Discounts on top brands and services through our Perks Program.

Pay

$24.80 / hour

Schedule

• Monday: 05:00 AM - 01:00 PM
• Tuesday: 05:00 AM - 01:00 PM
• Wednesday: 05:00 AM - 01:00 PM
• Saturday: 05:00 AM - 01:00 PM
• Sunday: 05:00 AM - 01:00 PM