Command Center Dispatcher (Huntington Bank Pavilion)

Job Summary

Live Nation Entertainment is the world's leading live entertainment company, comprising Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our Concerts Division fosters a fun and upbeat work culture with opportunities for growth and development. We are seeking a motivated and experienced individual to join our Command Center as a Dispatcher.

Who Are You?

We are looking for someone with:

• Experience as a command center dispatcher or in a related field.
• Strong communication and interpersonal skills.
• The ability to remain calm and focused in high-pressure situations.
• Proficiency in computer-aided dispatch (CAD) systems and other relevant technologies.
• A willingness to work in a fast-paced shift environment with flexible hours.
• Previous experience in a live events environment is a plus.

What This Role Will Do

Dispatch Coordination: Dispatch of appropriate departments through the use of radio systems. Communicate effectively with field personnel, providing essential information and instructions.

Resource Allocation: Prioritize and allocate resources based on the nature of the incident. Maintain accurate records of resource assignments and availability in dispatching software systems.

Communication: Assist in ensuring proper communication between all entities (Venue, 3rd party vendors, Public safety departments).

Technology Utilization: Operate and utilize computer-aided dispatch (CAD) systems and other relevant technologies. Maintain accurate and detailed records of all communications and actions taken during each emergency incident.

Emergency Call Handling: In the event of an emergency, receive and respond to emergency and non-emergency calls from the public and other agencies. Collaborate with venue/event personnel, law enforcement, fire departments, and other emergency services to ensure a coordinated response to emergency incidents. Gather critical information to assess the nature and urgency of the situation.

Equal Employment Opportunity

We are committed to creating an inclusive environment for all employees. We encourage applications from people of all backgrounds and will consider qualified applicants with criminal histories in a manner consistent with applicable laws. Live Nation will provide reasonable accommodations for qualified individuals with disabilities upon request.

Hiring Practices

The expected compensation for this position is $16.60 USD - $19.00 USD per hour. Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.