Central Dispatcher
Badger Infrastructure Solutions · Portage, IN · 2 wk ago
ManagementFull-time
What You'll Be Doing
- Manages dispatch calendar (Google calendar, etc.)
- Manages daily dispatch activities (availability and time approval by Branch Manager (BM), dispatching closest trucks, etc.)
- Converts opportunities to sales requests (SR) and confirms with owner (Outside Sales Representative (OSR), General Manager (GM), or Branch Manager (BM))
- Answers central dispatch phone line in a timely and professionally
- Processes requests from existing (standard) customers
What We're Looking For
- Education: high school diploma or GED
- 1-2 years dispatch experience in a fast-paced environment
- Excellent communication skills to collaborate with others under any type of condition
- Excellent clerical and organizational skills to keep track of schedules, routes, and personnel
- Knowledge of computers for scheduling and other dispatching duties, Oracle Field Operations module preferred
For Success
- Ability to multitask with different, and sometimes conflicting, events happening at the same time
- Ability to work under stress and remain calm and to calm other people during rapidly changing circumstances
- Ability to relay information in a fast-paced environment
What You'll Get
- Generous salary and bonus program(s)
- Low-cost Medical, Dental, and Vision Insurance
- Retailer Plan with Employer Matching Contributions
- Athletic Vacation Programs
- Inclusive Group Life Insurance
- Supportive Employee Assistance Program (EAP) that allows for covered behavioral health visits
- Rewarding Employee Referral Program
- Valuable Employee Training Program(s)