Comm Res Counselor
About the role
Responsible for providing direct support and supervision to individuals residing in community-based behavioral health or supportive living programs. The Community Residence Counselor assists residents in developing daily living skills, achieving treatment goals, and maintaining a safe and supportive environment. This role plays a vital part in promoting recovery, independence, and quality of life for individuals with mental health, substance use, or developmental conditions.
This position requires patient care.
Responsibilities
- Support residents with daily routines, medication reminders, meal preparation, transportation, and personal care as needed.
- Monitor resident behavior and provide interventions consistent with treatment or service plans.
- Document observations, progress notes, and incident reports accurately and in a timely manner.
- Assist with the development and implementation of individualized service plans under clinical supervision.
- Promote a respectful, inclusive, and safe living environment aligned with trauma-informed care principles.
- Engage residents in therapeutic, recreational, and community integration activities.
- Respond to crises using de-escalation and safety protocols and report to clinical leadership as appropriate.
- Communicate effectively with care teams, family members, and external providers as needed.
- Participate in team meetings, trainings, and quality assurance activities to support program effectiveness.
Requirements
Education
- High School Diploma or Equivalent required.
- Bachelor's Degree in Psychology, Social Work, or Health & Human Services preferred.
- Associate's Degree in a related field of study preferred.
This role does not accept experience in lieu of a degree.
Licenses and Credentials
- Medication Administration Program Certified (MAP - Massachusetts) - Massachusetts Department of Public Health preferred.
Experience
- 1-2 years of experience working in a human services, residential, behavioral health, or allied health setting required.
- 1-2 years of experience working with individuals with mental illness, substance use disorders, or developmental disabilities required.
Knowledge, Skills, and Abilities
- Basic knowledge of behavioral health conditions and support strategies.
- Strong interpersonal and communication skills, with the ability to maintain professional boundaries.
- Ability to manage time, multitask, and respond to urgent needs calmly and effectively.
- Commitment to person-centered care, equity, and cultural competence.
- Familiarity with safety protocols and documentation standards in healthcare or social service environments.
Physical Requirements
- Standing: Frequently
- Walking: Frequently
- Sitting: Occasionally
- Lifting: Frequently
- Carrying: Frequently
- Pushing: Occasionally
- Pulling: Occasionally
- Climbing: Rarely
- Balancing: Frequently
- Stooping: Occasionally
- Kneeling: Occasionally
- Crouching: Occasionally
- Crawling: Rarely
- Reaching: Frequently
- Gross Manipulation (Handling): Frequently
- Fine Manipulation (Fingering): Frequently
- Feeling: Constantly
- Foot Use: Rarely
- Vision - Far: Constantly
- Vision - Near: Constantly
- Talking: Constantly
- Hearing: Constantly
Benefits
In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable, and recognition programs designed to celebrate your contributions and support your professional growth.
Pay
Pay range: $20.84 - $29.79/hour (Grade 4).
Schedule
- Employee Type: Per Diem
- Work Shift: Rotating (United States of America)
- Work Location: 162 Mountain Road (Onsite)