COME301: School Onboarding Specialist

School Onboarding Specialist

The School Onboarding Specialist provides customer service support to the schools, helps the school through their onboarding and provides information and feedback to the school after the account is initiated.

• Manage middle schools onboarding as they begin their partnership with JerseySTEM.
• Effectively communicate with school liaisons to assist in the onboarding process.
• Partner with other team members before, during and after the onboarding process to ensure effective program set-up.
• Help the school process The Memorandum of Understanding, parents flyers, and students roster.
• Attend virtual team meetings weekly (Sundays 6pm-6:30pm EST).

Qualifications

• Genuine concern about/interest in solving the STEM education gender gap.
• Ability to establish and maintain connections with area schools.
• Resourceful, can-do attitude.
• Experience with K-12 schools as a parent, former student professionally.
• Outreach experience preferred.
• Comfort working in a 'virtual organization' with digital tools (G-Suite, Slack, Jira, salesforce).
• Flexible schedule to allow for day time calls with the school admins during the work week.