College Work Study Program (Student Success & Experience Office Assistant)

Job Summary

The Office of Student Success & Experience Office Assistant will gain hands-on experience and provide essential support to the Office of Student Success. The assistant will work closely with staff to provide a professional, welcoming environment for students seeking guidance on college-related matters.

Job Duties

• Perform clerical support tasks such as preparing, processing, and distributing documents.
• Student Support: Greet students, answer general questions, and assist with Success Hub.
• Provide information concerning campus resources, activities, and services.
• Data Management: Update and maintain files, ensuring accurate and confidential documentation of student interactions.
• Aid in events hosted by the Office of Student Success such as academic success workshops, registration events, among others.

Minimum Qualifications

• Must be a registered student of Southwest Tennessee Community College.
• Only students who are approved for Federal Work Study are qualified for this position.
• Strong communication skills, both written and verbal, with the ability to interact professionally with students, staff, and faculty.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks and responsibilities.
• Comfortable with Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to maintain confidentiality and adhere to FERPA regulations.
• Friendly, approachable, and dependable demeanor with a customer service mindset.
• Possess excellent customer service skills.
• Basic knowledge of modern office practices, procedures, and equipment.
• Basic knowledge of Microsoft Office Applications.
• Ability to follow instructions and work independently.
• Ability to communicate effectively.

Summary of Our Benefits

Can be found below

Contact Information

The TBR does not discriminate on the basis of race, color, religion, creed, ethnicity, or national origin, sex, disability, age, status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities. The following person has been designated to handle inquiries regarding nondiscrimination policies: LeVetta Hudson, Vice President of People & Culture, myhr@southwest.tn.edu, 737 Union Ave, Memphis, TN 38103, 901-333-5000. See the full non-discrimination policy.